Autonomous reviews

I ended up choosing this company based on a friend's suggestion when I was searching for a comfy office chair that didn't cost an arm and a leg like those fancy designer brands. And I gotta say, I'm super happy with my decision. The chair got here fast, was easy to assemble, and is honestly the comfiest seat I've ever had. It's like sitting on a fluffy cloud while I'm grinding away. Definitely a solid 10/10 recommendation for anyone in need of a quality chair at a fair price.

The armrest rubber on my chair that I bought in January 2020 wore out, probably from using it a lot every day. I contacted customer service to get a replacement arm, and they quickly got everything sorted out with a new one ordered in less than 15 minutes. Their service was fantastic.

For real, if you want incredible customer service, go see Alice. She knows her stuff and is so chill, she really took the time to help me out and make sure I got the perfect desk and office chair. I had some specific questions about the products, and she had all the answers I needed to pick the right one. You don't come across service like hers very often!

Oh my goodness, I got these two really nice desks from this amazing store, and they are awesome! I also picked up some cool accessories for my home office. The desks are adjustable and look really stylish. The shipping was so quick, and setting everything up was a piece of cake. I'm thrilled with my buys and would definitely recommend this place to all my friends.

Forget about all the delays and uncertainties, eh? When I chatted with the representative, all my worries disappeared. They not only explained why there was a delay, but they also made sure to keep me in the loop the whole time. The customer service I got, from start to finish, was top-notch - just outstanding!

I gotta say, getting that ergonomic chair was a breeze! The whole ordering process was simple, they kept me updated every step of the way, and delivery went off without a hitch. Putting it together was a piece of cake thanks to the easy-to-follow instructions. And let me tell you, the chair is top-notch - super comfy, great support, and can be adjusted to fit just right. Only thing is, that delivery box is no joke - get a buddy to help out with moving and setting it up. Overall, highly recommend it!

My bunk bed from (brand) is really awesome, but one of the legs suddenly crapped out on me. Thank goodness, I chatted with someone online and they gave me some tips on how to fix it up. They even sent me the replacement parts super quick.

Eh, so get this, eh? My chair was being a real pain in the butt, but you know what? The customer service folks were just super nice and helpful! They didn't just send over some replacement parts, they sent me a whole brand new chair! It was like a little bit of magic and it really warmed my heart. It's great when companies actually show they care about us, eh?

I needed to replace the seat cushion on my old chair and the process was really smooth. I spoke to a customer service rep named Ashley who was super helpful. She guided me through everything and made sure I was happy with my purchase. The replacement cushion was reasonably priced and the quality was great, just like the original. I've had this chair for over five years and other than the cushion wearing out, it's still in great shape. I'm really pleased with my purchase and the service I got.

Overall, my experience was pretty good. I ordered a desk and a dual monitor riser, and they arrived in a reasonable amount of time. But when I got them, both the desk and the riser had some scratches, and the desk even had a little gash in it. This got me thinking about how good the quality really is. The desk seems like it's made of some cheap particleboard, but the metal parts seem strong enough. The assembly instructions were a bit confusing, especially when they mentioned these four screws with an 'H' on them but didn't say where to put them. So now I'm a bit nervous that the desk might not hold up well over time.

As someone who's been a loyal customer of the company for a while now, I gotta say I've been really impressed with the stuff I've bought. The standing desks and file cabinets have been super durable and worked even better than I thought they would. And whenever I've had to reach out to customer service, they've always been quick to help and fix any problems. All in all, I'm happy with the products and service they provide.

So, like, my standing desk totally crapped out on me because one of the legs wasn't working. I texted customer service for some help and this robot person checked it out and said I needed a new part. They sent it out super fast, like within 12 hours! Now I just gotta wait for it to arrive and hopefully, it'll fix my busted desk.

I got myself a desk and a chair from this company, and let me tell you, their stuff is top-notch. Seriously, my back feels so much better now and I actually enjoy working again. It's also helped me be way more productive. I totally recommend their products to anyone who wants a comfy and functional workspace.

I had a problem with cracks in my backrest so I needed to make a warranty claim, but I couldn't find my order ID because I didn't have access to my old email anymore. So, I decided to contact customer service through the chat for help. I was pleasantly surprised by how helpful and efficient Ken was. He not only helped me retrieve my order ID but also guided me through the warranty claim process. Even though I was hesitant at first because of bad experiences with other companies' customer service, I was very impressed with how easy and effective the support was. Ken's quick and professional help not only fixed my issue but also made me feel satisfied and reassured. I highly recommend their customer service for any concerns or questions. Thank you, Ken!

My back was achy from that old chair, so I ended up ordering a new one online. This new chair is adjustable and my back is feeling so much better now!

So, eh, the things I got are really awesome and the folks who assist me when I give them a ring are super friendly, eh? But man, the shipping is like never-ending, eh? The last two times I ordered stuff, it took forever to arrive at my place. They use this shipping company that always messes up the delivery time, eh? It's like they sent out my order on schedule, but it mysteriously disappeared for a whole month. Not cool, eh?