E. Langworth

Forget about all the delays and uncertainties, eh? When I chatted with the representative, all my worries disappeared. They not only explained why there was a delay, but they also made sure to keep me in the loop the whole time. The customer service I got, from start to finish, was top-notch - just outstanding!

The online language learning program works pretty good and helps me learn without needing translations. But the app on my phone is a bit tricky to use - it's not very user-friendly, making it hard to pair up phrases with pictures and getting me frustrated. Plus, the speech recognition feature on the app is not the best, it keeps showing errors and that makes learning less fun. I mainly rely on my iPhone for language learning, so these problems are making me think about cancelling my subscription. I'll keep an eye on how the app does for the next little while before I make a final choice.