ASOS25 reviews

76% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-24
Customer service experience

I had a question when I was shopping online and decided to contact customer service for help. The first person I talked to couldn't help me, but they transferred me to some... Read onBy: lillian

Most relevant negative review

  2024-04-22
Quick delivery fail

I ordered from this online store thinking my stuff would come the next day, but that didn't happen at all. Their "next day delivery" service was a disaster. I pla... Read onBy: Lakin

Review with most votes

  2023-12-13
Recent online shopping experie

I've been a customer of this online store for a while now, and I gotta say, their customer service, product quality, and returns process have been top-notch every time. I d... Read onBy: Priscilla

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  • Ordering

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    Would buy here again
    Overall

    Next day delivery order

    I placed an order for next day delivery not too long ago, but it ended up being a week late. I was pretty bummed about the delay, especially since I needed my purchase right away. But I gotta say, the customer service I got through the chat was top-notch. The rep was super helpful and really understood the situation, and quickly got a replacement sent out for me.


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    Would buy here again
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    Address change issue, cancel order problem

    I had a really annoying experience with my order on ASOS recently. I accidentally used an old address that was already saved in, and when I tried to fix it, I had a hard time. Even though I tried right away to cancel my order, I was told I couldn't do it and there was no way to get a refund. The lack of help and flexibility with customer service really bugged me and I was super disappointed with how everything turned out.


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    Late refund issue

    Hey ASOS, what's up with the delay in processing my refund? Can I chat with someone to sort this out? It would be great if there was an email option for inquiries or complaints. Thanks a bunch!


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    My order got lost and maybe stolen by a mean neighbor 😡

    Oh man, I was so frustrated when my order ended up at the wrong place and I was worried someone might have swiped it. The worst, right? But then I chatted with this really sweet person and she totally sorted everything out and reassured me. Honestly, she's amazing! 😊


  • Ordering

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    Would buy here again
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    Recent online shopping experience

    I've been a customer of this online store for a while now, and I gotta say, their customer service, product quality, and returns process have been top-notch every time. I decided to check out another online shop recently, and let me tell you, it was a disaster. It really made me realize how great this retailer is in comparison. Deliveries to the US have always been quick and easy, which is why I wanted to take the time to leave a review - something I don't do often.




About ASOS

ASOS is a British online fashion and cosmetic retailer established in 2000. Originally known as As Seen On Screen, the company initially aimed to sell clothing and accessories seen in films or on television. Over time, it evolved into a global e-commerce platform offering a wide range of products, including own-brand fashion, beauty items, and clothing from over 850 brands. ASOS caters primarily to young adults with a focus on inclusivity and body positivity, offering a vast range of sizes through its ASOS Curve, Tall, Petite, and Maternity lines. The company has garnered a strong following for its commitment to sustainability and ethical fashion. ASOS ships to all corners of the globe, including Canada, firmly establishing itself as a key player in the international online retail market.


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    Contact Information

    🌐 www.asos.com



    Categories ASOS

    Online shopping | Fashion


    Page Statistics

    Seite online seit: February 7, 2017
    Letzte aktualisierung: November 29, 2024