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Next day delivery order
I placed an order for next day delivery not too long ago, but it ended up being a week late. I was pretty bummed about the delay, especially since I needed my purchase right away. But I gotta say, the customer service I got through the chat was top-notch. The rep was super helpful and really understood the situation, and quickly got a replacement sent out for me.
Address change issue, cancel order problem
I had a really annoying experience with my order on ASOS recently. I accidentally used an old address that was already saved in, and when I tried to fix it, I had a hard time. Even though I tried right away to cancel my order, I was told I couldn't do it and there was no way to get a refund. The lack of help and flexibility with customer service really bugged me and I was super disappointed with how everything turned out.
Late refund issue
Hey ASOS, what's up with the delay in processing my refund? Can I chat with someone to sort this out? It would be great if there was an email option for inquiries or complaints. Thanks a bunch!
My order got lost and maybe stolen by a mean neighbor 😡
Oh man, I was so frustrated when my order ended up at the wrong place and I was worried someone might have swiped it. The worst, right? But then I chatted with this really sweet person and she totally sorted everything out and reassured me. Honestly, she's amazing! 😊
Recent online shopping experience
I've been a customer of this online store for a while now, and I gotta say, their customer service, product quality, and returns process have been top-notch every time. I decided to check out another online shop recently, and let me tell you, it was a disaster. It really made me realize how great this retailer is in comparison. Deliveries to the US have always been quick and easy, which is why I wanted to take the time to leave a review - something I don't do often.
About ASOS
ASOS is a British online fashion and cosmetic retailer established in 2000. Originally known as As Seen On Screen, the company initially aimed to sell clothing and accessories seen in films or on television. Over time, it evolved into a global e-commerce platform offering a wide range of products, including own-brand fashion, beauty items, and clothing from over 850 brands. ASOS caters primarily to young adults with a focus on inclusivity and body positivity, offering a vast range of sizes through its ASOS Curve, Tall, Petite, and Maternity lines. The company has garnered a strong following for its commitment to sustainability and ethical fashion. ASOS ships to all corners of the globe, including Canada, firmly establishing itself as a key player in the international online retail market.
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Categories ASOS
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Seite online seit: February 7, 2017
Letzte aktualisierung: November 29, 2024
Review with most votes
Recent online shopping experie
I've been a customer of this online store for a while now, and I gotta say, their customer service, product quality, and returns process have been top-notch every time. I d... Read onBy: Priscilla