Arhaus - Reviews and experiences

I just bought some counter stools for my brand new kitchen. At first, I spotted some really nice ones for $399. I let the salesperson know that I'd be back in a week, once my countertops were in. But when I returned, the price had jumped up to $599! I showed them the salesperson's card with the old price, but they wouldn't budge. The staff, especially the one who claimed prices were set by "corporate", had a really snobby attitude and didn't seem to care much about me as a customer. It was a pretty disappointing experience and definitely didn't leave a good impression on me.

I recently tried to buy some chairs for a project in Canada from this furniture store. Even though their website said they ship to Canada for orders over $2,000, I was surprised when they quoted me $10,000 to ship chairs that cost less than $5,000. It seemed like they were trying to rip me off, especially since other American stores have much better shipping rates to Canada. All in all, I was pretty disappointed with this store.

I recently wanted to buy an ottoman from this store, but was shocked to see the shipping cost was almost half the price of the item! I had made a big purchase at this store three years ago, but now I feel like they're trying to rip me off. I contacted both the store and head office to complain, but they didn't seem to care. Their excuse about it being a new policy didn't sit right with me, so I've decided to shop somewhere else. I'll also be telling my family and friends about this bad experience.