
Ann Taylor - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (19)
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Online purchase with AT card issue
Online purchase with AT card issue
CheckoutI tried to buy something online with my AT card, but there was a problem with my postal code so the order didn't go through. Now there's a charge pending on my card that hasn't been fixed, even after almost a week. Customer service is giving me the runaround and telling me to just wait for it to sort itself out, which is really frustrating. This whole situation has made me question my loyalty to the brand. I've been a customer for a long time and have spent a lot of money there over the years. It's disappointing to see how little they seem to care about fixing this issue and keeping their loyal customers happy.
About Ann Taylor
Ann Taylor is an American specialty apparel retail chain, catering primarily to women. Founded in 1954 by Richard Liebeskind in New Haven, Connecticut, the brand quickly established itself as a destination for chic, sophisticated, and classic women's clothing and accessories. Initially focused on providing high-quality dresses, Ann Taylor has since expanded its offerings to include a wide range of professional and casual attire, shoes, and accessories. Known for its emphasis on style, quality, and customer service, Ann Taylor aims to inspire and connect with women to put their best selves forward every day. The brand operates stores throughout the United States and also serves customers through its online platform. Ann Taylor is part of the larger retail group, Ascena Retail Group, which has undergone various changes and restructuring over the years to adapt to the evolving retail landscape.
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Last update: November 29, 2024
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