
Ann Summers - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (21)
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Problem resolution
Problem resolution
ServiceI had a problem with something I bought at the store. I emailed customer service, and they totally got it and fixed everything way better than I thought they would. It only took about a week to sort it all out, and I'm super happy with how it turned out. Thanks for being awesome at customer service!
Purchased lingerie
Purchased lingerie
ServiceI went to this store the other day with my partner to buy some lingerie, and I gotta say, it was a great experience. This young employee named Paris helped us out, answering all our questions with a smile and knowing so much about the stuff they had. She made us feel at ease and gave us all the info we needed to pick the right things. The whole shopping trip was just perfect, and I will for sure be coming back to see her again for my next buys.
Lingerie shopping at the store in Whyteleafe
Lingerie shopping at the store in Whyteleafe
ServiceMy time at the store in Whyteleafe was amazing. The staff there knew a lot about the products and they were really caring and kind to my daughter, who has epilepsy. When she had a seizure in the shop, they were fast to help and make sure she was safe and comfortable. I was really moved by their understanding and support during such a tough moment. They also helped me find the right lingerie and made sure I was okay while looking after my daughter. Their exceptional service was even better than I expected, and I appreciate how kind and professional they were. I'll definitely keep coming back to this store for all my lingerie needs.
sexy lingerie set
sexy lingerie set
ServiceI just went to the store the other day and the service I got from one of the staff was top-notch. She knew her stuff and helped me pick out a cute lingerie set that I fell in love with. The quality of the stuff I bought was way better than I expected, especially for how much I paid. The only downside was that there was a bit of a line at the register, but it was totally worth it for the awesome deals I scored.
New lingerie, bra fitting
New lingerie, bra fitting
ServiceI went to get some lingerie and I wanted to know about bra fittings. Amy at the store was so helpful and nice, she took the time to make sure I got the right size. Now my lingerie fits perfectly and it's super comfy. I'll definitely go back for more. Big thanks to all the staff for being so friendly and helpful!
Nova 2 upgrade
Nova 2 upgrade
ServiceI recently went to the store to upgrade my Rabbit and ended up buying the Nova 2. This product totally exceeded all my expectations! But the best part of my shopping trip was the amazing customer service from Harriet. She knew so much about the products, was super polite, professional, and friendly. Harriet took the time to explain all the options and guided me through the choices, which made the whole thing easy and fun. Thanks a lot, Harriet, for being such a great customer service superstar!
Bikini purchase
Bikini purchase
ServiceI went to the store in Telford the other day and got amazing service from a blonde lady with glasses. She was so helpful in helping me find the perfect size bikini, and she really went the extra mile to make sure I had a great shopping experience. I really appreciated her help and it made my visit so much better. I definitely recommend this store for their awesome customer service.
lingerie purchase
lingerie purchase
ServiceThe service at that store was amazing. Georgia, the staff member I talked to, was so helpful and knew her stuff. She helped me find just the right lingerie pieces and even gave me some suggestions on styles and colors that would look good on me. Georgia was super professional and her recommendations were on point, making my shopping experience great. I'm really happy with my purchases and grateful for Georgia's assistance.
Suspenders, Stockings
Suspenders, Stockings
ServiceI went to the store with my buddy and we found some really cool underwear. My friend scored a belt on sale and the guy working there helped me pick out the right size. I also grabbed some stockings and the other worker helped me with sizing. They provided great service and were really friendly!
Lingerie purchase
Lingerie purchase
ServiceSo, I went to the store the other day and I gotta say, the customer service was top-notch. Maia, one of the workers, was super helpful and helped me find the right lingerie size and style. They had a ton of beautiful stuff to choose from, I ended up buying some for £89. All in all, it was a great shopping trip and I would definitely suggest it to anyone else.
Bra sizing consultation, underwear, swimwear
Bra sizing consultation, underwear, swimwear
ServiceEh, my trip to the store was awesome, ya know! The folks workin' there were super helpful in helpin' me find the right bras, and they had a great selection of undies and swimwear. I really appreciated bein' able to order online and pick up in-store, real handy. The bras I got are comfy, cute, and didn't break the bank, what more could ya ask for, eh?
Purchased lingerie set
Purchased lingerie set
ServiceI recently bought a lingerie set from the store and I wasn't sure what to choose at first. But the staff member who helped me was so friendly and gave me great advice. She made sure I found the perfect set for me. The whole shopping experience was smooth and enjoyable, all thanks to her great customer service.
About Ann Summers
Ann Summers is a British retailer specializing in sex toys, lingerie, and erotic novelties. Founded in 1970 by Michael Caborn-Waterfield in Marble Arch, London, it was later purchased by the Gold brothers in 1971. The company is known for its party plan model, where products are sold at private in-home parties hosted by its customers. Over the years, Ann Summers has significantly expanded to operate over 100 high street stores in the UK, Ireland, and the Channel Islands. The brand positions itself as empowering women in the bedroom and beyond, aiming to destigmatize sexuality and sexual health.
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Last update: November 29, 2024
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