Acne Studios - Overall Rating based on 22 reviews

55% Would buy here again

Featured Reviews

Most relevant positive review

  2024-04-29
Jeans

I love the jeans I get from this store - they're such great quality and the design is always on point. The materials they use are top of the line and the fit is always just... Read onBy: N. Wunsch

Most relevant negative review

  2024-02-23
Leather shoes for my friend

Hey, so guess what? I ordered these super cute leather shoes for my friend and I was so excited to give them to her. I got the package on the same day, which was pretty cool, bu... Read onBy: H. Conroy

Review with most votes

  2023-10-23
Delayed shipping, assisted by

I was really bummed about my order being delayed, but thank goodness I got some amazing help from this guy named Alex in customer service. He really paid attention and went out ... Read onBy: Manuel Langworth

Reviews (22)

  (9)

 (3)

  (8)

  (2)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bag accessory

    I bought this bag accessory from the store and I gotta say, the customer service was amazing. I later lost the accessory that came with the bag, so I contacted customer support to see about buying a replacement. They got back to me super quickly and were really helpful. The person I talked to, Gillian, went out of their way to help me out. They not only talked to the manufacturing team but also arranged for a new accessory to be sent to me for free. I was really impressed by how efficient and caring the customer service team at this store was.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Delayed shipping, assisted by customer service manager

    I was really bummed about my order being delayed, but thank goodness I got some amazing help from this guy named Alex in customer service. He really paid attention and went out of his way to make sure my order got shipped ASAP. Even though I had heard some bad things about their customer service before, Alex's great attitude and quick work have totally won me over as a customer for life.