1-800 CONTACTS - Reviews and experiences

I gotta say, the customer service from this company is top-notch every single time. Those reps are super friendly and always ready to help me out with any questions or problems I have. One time I needed contacts sent to a hotel right away, and they shipped them overnight without a second thought. The quick and easy service they provide is seriously impressive, and it really sets them apart from other companies.

This company really goes the extra mile for their customers, eh? So, the other day, I couldn't grab my contact lenses from the mailbox because it was just too darn cold outside. I was worried that the freezing weather might have messed up the lenses, so I decided to reach out to the company for some advice. And get this, not only did they give me some helpful tips, but they also went ahead and sent me a replacement order for FREE to a different address without me even having to ask! The customer service I got was top-notch, really exceptional. I gotta say, I'm super impressed and thankful for their kindness and quick action. It's pretty clear that they genuinely care about their customers and making sure they're happy. Great service, eh?

I bought some contact lenses from this company not too long ago. I had a really bad experience with their rebate offer. I did everything they asked, sent in my rebate form on time, but when I tried to check on the status of my rebate, they said they didn't get it. Dealing with all of this was super frustrating and it felt like I wasted my time and money. It's really disappointing how they didn't communicate well and didn't take responsibility for the mistake.

My interactions with the company have been amazing. The customer service team has been super helpful and understanding with me whenever I've needed to reach out. I had some issues with my order delivery, mostly because of me messing up, but the company really went the extra mile to help me fix it. They kept in touch with me every day for two weeks until the problem was resolved. I'm seriously impressed by how much they care about making their customers happy and how professional they are. Hands down the best customer service I've ever had. I'm excited to keep working with them in the future.

I gotta say, I'm really impressed with the service from this company. Ordering was super easy and smooth – I could easily pick out and buy the contact lenses I needed. The customer service team was really helpful and knew their stuff when I had questions about my order. Plus, the prices were fair and competitive, especially for the convenience of ordering online. And my contacts arrived quickly and on time. All in all, I'm super happy with my experience and will definitely be ordering from them again.

I got my contact lenses in the mail, but they had the wrong prescription or were put in the blister packs wrong. I couldn't get through to customer service no matter how many times I tried, all I got was a robot trying to sell me stuff I didn't need. I ended up having to call my credit card company to dispute the charge.

I ordered some contact lenses from this company recently, and I gotta say, I was pretty bummed out about the currency confusion. I live in Canada and didn't realize the prices were shown in USD, which ended up costing me a lot more than I expected. I think it's super important for businesses to be up front about things like that so customers like me don't get caught off guard.

Tried to order contacts, but was only allowed to get the recommended ones. Ended up canceling my order because of that, had a bad experience. Won't be ordering from them again because I don't agree with their refund policy.

You know what, I gotta say, dealing with this company for my lenses was amazing. I ordered my contact lenses online without any hassle at all, it was so easy. Then, just last week while I was on vacation, I had a problem with one of my lenses. I contacted customer service and I was so impressed by how quickly they responded and how eager they were to assist me. They not only replaced my damaged lens for free, but it showed up the next day. I've never had such great customer service before, I am seriously impressed.

I just bought some contact lenses from this company, and I gotta say, I'm pretty disappointed with their rebate system. The card they gave me doesn't work at most stores, which is really annoying. It feels kind of shady, I'd rather just get a check. This whole thing has not been a great experience for me.

I just wanted to share how great my experience with this company has been. Ordering was super easy and I found exactly what I needed quickly. The customer service team was so helpful and answered all my questions. The prices were fair, especially given the variety of contact lenses offered. My order arrived on time as promised. I'm really happy with my purchase and would definitely recommend this company to anyone looking for contact lenses.

I was kinda unsure about buying my contact lenses online, but my friend told me about this company so I thought why not try it out. And I gotta say, I was really impressed with how simple it was to place my order. The website was easy to navigate, and I found the exact lenses I wanted right away. The best part was how fast they arrived - way sooner than I thought they would. Overall, it was a really good experience!

Oh my goodness, I just picked up my new contacts and they're absolutely fantastic! They fit like a glove and are super comfortable to wear all day long. I can see so clearly now, no more blurry vision!

I was so disappointed with the customer service from this company. When I tried to talk to a manager, the first person I spoke to just hung up on me, which was so unprofessional and rude. And the whole ordering process was so confusing and sneaky. At first, it looked like the contacts were a good deal, but then they hit me with hidden processing fees when I got to the shipping part. They didn't tell me about those fees on the order summary page or when I was entering my credit card info, so I felt like they were being shady. Overall, my experience with this company was really disappointing and I definitely won't be buying from them again.

I had such a great time shopping on 1-800 CONTACTS. Their website was super easy to use and I found everything I was looking for with no problems. Checking out was a breeze, which made the whole shopping experience really enjoyable.

Hey everyone! Just wanted to share my recent experience ordering contact lenses online. The website was so easy to use, had a huge selection, and my order got to me right when they said it would. I had a question about my prescription and the customer service team was really quick and helpful. I'll definitely be coming back for more in the future.

I recently bought contact lenses from this company and I gotta say, I was super impressed with the whole experience. Ordering was a breeze thanks to their user-friendly website. I found the exact lenses I needed in no time. The customer service was also amazing. They answered all my questions quickly and efficiently. The prices were fair and better than other places I checked out. Plus, my lenses arrived quickly and in perfect condition. I'd definitely recommend this company to anyone looking for contact lenses.

I've been getting my contact lenses from this company for a few years now, and I gotta say, they always impress me with their huge selection and great customer service. Ordering is easy peasy, and I like that I can do it online or on the phone. The customer service team is super helpful and knows their stuff, always making sure I get the right lenses for my prescription. The prices are good, and I often score some sweet deals on my fave brands. Plus, the delivery is quick and reliable, usually getting my orders to me in just a few days. All in all, I totally recommend this company to anyone in need of contact lenses, eh!