1-800 CONTACTS

1-800 CONTACTS - Reviews and experiences

Average rating
7.8 /10
Based on 29 reviews
Nov 2023-Feb 2026
Star distribution
55x
413x
34x
25x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (29)

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Contact lens purchase

Returns & Refunds

I just bought some contact lenses from this company, and I gotta say, I'm pretty disappointed with their rebate system. The card they gave me doesn't work at most stores, which is really annoying. It feels kind of shady, I'd rather just get a check. This whole thing has not been a great experience for me.

Contact lenses purchase

Overall

I just wanted to share how great my experience with this company has been. Ordering was super easy and I found exactly what I needed quickly. The customer service team was so helpful and answered all my questions. The prices were fair, especially given the variety of contact lenses offered. My order arrived on time as promised. I'm really happy with my purchase and would definitely recommend this company to anyone looking for contact lenses.

Easy order, quick delivery

Overall

I was kinda unsure about buying my contact lenses online, but my friend told me about this company so I thought why not try it out. And I gotta say, I was really impressed with how simple it was to place my order. The website was easy to navigate, and I found the exact lenses I wanted right away. The best part was how fast they arrived - way sooner than I thought they would. Overall, it was a really good experience!

Contacts purchase

Product

Oh my goodness, I just picked up my new contacts and they're absolutely fantastic! They fit like a glove and are super comfortable to wear all day long. I can see so clearly now, no more blurry vision!

Contact lenses

Checkout

I was so disappointed with the customer service from this company. When I tried to talk to a manager, the first person I spoke to just hung up on me, which was so unprofessional and rude. And the whole ordering process was so confusing and sneaky. At first, it looked like the contacts were a good deal, but then they hit me with hidden processing fees when I got to the shipping part. They didn't tell me about those fees on the order summary page or when I was entering my credit card info, so I felt like they were being shady. Overall, my experience with this company was really disappointing and I definitely won't be buying from them again.

Quick & Easy Purchase

Checkout

I had such a great time shopping on 1-800 CONTACTS. Their website was super easy to use and I found everything I was looking for with no problems. Checking out was a breeze, which made the whole shopping experience really enjoyable.

Contact lenses purchase

Overall

Hey everyone! Just wanted to share my recent experience ordering contact lenses online. The website was so easy to use, had a huge selection, and my order got to me right when they said it would. I had a question about my prescription and the customer service team was really quick and helpful. I'll definitely be coming back for more in the future.

Contact lenses purchase

Overall

I recently bought contact lenses from this company and I gotta say, I was super impressed with the whole experience. Ordering was a breeze thanks to their user-friendly website. I found the exact lenses I needed in no time. The customer service was also amazing. They answered all my questions quickly and efficiently. The prices were fair and better than other places I checked out. Plus, my lenses arrived quickly and in perfect condition. I'd definitely recommend this company to anyone looking for contact lenses.

Contact lenses purchase

Overall

I've been getting my contact lenses from this company for a few years now, and I gotta say, they always impress me with their huge selection and great customer service. Ordering is easy peasy, and I like that I can do it online or on the phone. The customer service team is super helpful and knows their stuff, always making sure I get the right lenses for my prescription. The prices are good, and I often score some sweet deals on my fave brands. Plus, the delivery is quick and reliable, usually getting my orders to me in just a few days. All in all, I totally recommend this company to anyone in need of contact lenses, eh!

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About 1-800 CONTACTS

1-800 CONTACTS is a United States-based company specializing in the direct-to-consumer sale of contact lenses. The company was founded in 1995 by Jonathan C. Coon and John F. Nichols. It operates through phone and internet orders, providing a convenient way for customers to purchase contact lenses. 1-800 CONTACTS prides itself on a large inventory, claiming to have over 15 million contacts in stock from various manufacturers. Over the years, the company has expanded its services to include online vision tests and has consistently emphasized customer service as a key component of its business model.

Contact Information

🌐 1800contacts.com

Categories 1-800 CONTACTS

Last update: February 27, 2026

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