Shaw Academy - Reviews and experiences

AVOID AVOID AVOID!!

AVOID AVOID AVOID!!! Created an account to view courses and cancelled but still took out money!!! AVOID THESE SCAMMERS. TAKE AGES TO REPLY AND HAVE A CRAP AUTOMATED SYSTEM. DONT FALL FOR THEIR TRICKS!!!!!!! NOW DEALING WITH BANK TO RECOVER FUNDS

This company steals money. They do not honor the cancellation within the trial period and charge after you have canceled the subscription. When you request refund they try to sell more of their rubbish to you and offer you rediculous discounts. Do not sign up to this school. They are thieves.

Negative all the way!
Scam
Avoid
They will steal your money without your consent
Course is rubbish, did not learn anything
Tutor was a robot!
There is no customer service, you cannot get through to anyone
You cannot cancel the course, they will keep taking money for things you did not ask for. I had to get my bank to block any future payments.
This company needs to be investigated, as I see it has happened to so many people. Consumers need to be protected.
Any good reviews you see are all fake.

AVOID! AVOID! AVOID!

THEY ARE SCAMMERS!!!! AVOID!
I hope to get a refund, they use click bait, DO NOT SIGN UP FOR FREE TRIAL!

Boring, not good content. Inferior teaching. But worst of all they continue to take money from my account and don't respond to my request to cancel. I'm going around in circles while they pay themselves directly from my account.

My first advice to ANYONE signing up is cancel any authorised payment immediately after you access. Their website is like a mine field of “we will take all your money”!! If I could give 0 stars I would.

These reviews are fake by the way they won’t let me review below 2 stars

My daughter clicked on buy a certificate for a class I hadn’t even attended and they took almost £40 from my paypal like that no verification no second confirm button bam, my whole weeks grocery money gone before I could blink.

When I contacted them to explain what happened they gave some lame excuse that since I had access to it they couldn’t refund it. Now I can’t access the certificate till I finish all modules and I haven’t even taken one yet so total bs! Then they just stopped replying me. I escalated it with PayPal I think they should loose access to PayPal as they are abusing their one click payment system there are probably £3-400 worth of one click buttons on their website.

Total garbage. Save your money and your sanity I’m now having to decide what groceries I will buy and won’t buy since I’m a single mum without income. Thanks a lot you scumbags.

One click purchase scams. Your free trial describes the cancellation process as simple and online. This is untrue. It is difficult and via telephone.
They of course never answer the phone. When they do, you are told the support team will get back to you, who, again never do.

If you subscribe, be aware that if you do not like the site content, you will not be refunded!

UPDATE: Response to email asking me to contact the trust pilot email address they have setup.

I asked for a refund for a second time and this is the response I received...

"Thank you for contacting us.
I see that you have purchased the Web Development Module 1 Toolkit shown in your members area, course page, pop-up banner and email by clicking on the “Buy Now” option.
Your Toolkit includes Webinar Slides for every lesson, Summary Notes for every lesson and Bonus videos. You can download these materials and save them on your device for future reference even after your access period expires.
You can access the toolkit resources under the "Resources" tab on your course page through your student login area using a web browser.
Once the Toolkit is activated in your account, it is made available to you immediately for download hence it cannot be disabled or the access cannot be revoked. Hence, we will not be able to process the refund as per our terms and conditions. Click Here to review the same in particular section 5.8.
However, we at Shaw Academy do want to ensure you benefit thoroughly from our services. I would like to offer you credit to the value of $199 which can be used for your Certificate of Completion and also 3 remaining module toolkit and 1 hard copy diploma. This is far in excess of what you paid and you can download and access these for life. The Certificate of Completion will be excellent to achieve your goals for employment or self-improvement.
I have enabled this for you in your account and it will be activated within a few hours, so you have 3 additional toolkit, one E-certificate and a hard copy for free now.
Make sure to keep attending your classes and stick with you plan and you will see the results. You will now also get your Certificate of Completion at the end of the module for free.
Your Friendly Neighbourhood Shaw Academy Team
Kind Regards,
Paul"

My response to this is that I haven't activated anything. I haven't actually clicked anything beyond that click-bait button apart from the red 'X' to leave the site.

This is not resolved and I have reported this incident to the BBB. I recommend anybody else to do the same if they experience this scam.

It is seriously unbelievable the hoops you have to jump through to cancel your subscription with Shaw Academy. First, you have to click through about 5 pages on the website while they try and convince you to stay. Then you need to call a number where an automated voice tries to convince you to stay. You need to listen to about 5 or 6 messages of the AI trying to con you into not cancelling, and after each one you press 2 saying you want to cancel. It takes forever and seriously makes me think this whole business is a scam. The reason I cancelled in the first place is because I don't like how the courses are set up. I like to be able to do online courses at my own pace and when I want, not on a set schedule. That's the whole reason I do online learning.

You are constantly bombarded with notifications and promotions on every platform (email, push notifications, text messages) several times every day. They make it impossible for you to cancel - first you go through the website and have to click through 3/4 screens of ‘are you sure you want to cancel? Here’s an offer’ so they can finally tell you that you have to call them to cancel. At this point, you have to listen to 6/7 recordings that try to manipulate you to stay with messages like “Don’t give up on your dreams”, “Education is important, invest now”, and promotion after promotion.

Pathetic. It almost comes across as a scam.

BEWARE OF SHAWACADEMY SCAM!

If you take any membership they'll save your card details and also auto select subscription option without giving you option to deselect. They'll only give you option of canceling membership, you will assume if you cancel membership you won't be able to access the account even after paying membership charges so you will wait for membership to get over and then cancel but these fraudsters do not give you any notification or don't ask if you want to renew or now they'll directly deduct money from your bank account. If you reach out to support saying you do not wish to renew you want refund they'll talk about policies and immediately solve the ticket they do not care if we want to renew or not they just want our money. Once they get our money there's no way to get back the lost money. I've been cheated by shawacademy they might be cheating more people like me. Content is very basic you'll get better content on YouTube. They don't have expert educators one person teaches many courses without having any expertise on subject. Be wise don't make the same mistake I made. SAVE YOURSELF FROM SHAWACADEMY SCAM!