Shaw Academy - Reviews and experiences

I switched over my account but got stuck halfway through my course because of a payment issue, even though I've had a lifetime membership since 2021. The chat bot on the new platform wasn't any help. I enjoyed my learning, but this problem is holding me back from advancing in my career. It needs to be fixed right away.

As a user of this online course platform, I've really appreciated the learning experience it offers. The classes are interesting, interactive, and taught by experts in the field. However, I do have a couple of ideas for making it even better. Firstly, it would be great to have a pause button during classes in case of emergencies. In today's busy world, unexpected things can come up, and being able to pause a class would be super useful. Also, I think the limit of three classes per week should be looked at again. Some of us, myself included, might have the time and motivation to take more classes in a week, so having that option would improve the learning experience. Lastly, I think the pricing of the courses could be clearer. If the prices for each course were clearly stated and the cost of certificates included in the course fee, it would avoid any confusion for customers.

I signed up for a lifetime membership a few years ago and recently ran into some issues logging in because of a site migration. The support team was super quick to respond and gave me clear instructions on how to migrate my account. The new site, now called "Upskillist", is way better with improved navigation and no more annoying pop-ups. I first found the site through a Groupon deal for their photography diploma class and was really impressed with the live classes and personal touch. I decided to go all in with a lifetime membership and have been happy with the new courses they continue to add over time. There was a bit of a snag with a promised Masters level course that never happened, but the support team quickly refunded me and addressed my concerns. All in all, it's been a good experience with Upskillist and I'm glad to see them always looking to improve and add more courses.

Having easy access to course materials and being able to download them whenever I want is super handy. I like that I don't have to rush to finish assignments by a certain deadline. But it's frustrating that I can't see my completed assignments or check my score afterward. Also, those annoying pop-ups trying to sell me more courses without letting me double-check the payment just bug me. It's unsettling not having control over that. Because of these issues, I can't give a perfect rating.