What I wish I'd read before falling for their scam. AVOID SHAW ACADEMY AT ALL COSTS.
This is a negative 5-star review but unfortunately, there is no option for that. Shaw Academy is a fraudulent, scamming, lying, cheating, disgusting company who will take your money without your consent and lie to you about it.
I signed up to a free 4-week trial as advertised on Instagram. I did some brief research into the company and after seeing a few friends had used them I thought ok this trial must be legit. NOT. After I signed up to the trial, I saw that in order to actually continue with the course you had to purchase all kinds of crap, which I obviously did not want to do, so opted to cancel it STRAIGHT AWAY. After going through tons of pages to try and cancel it I was eventually given a number to call to cancel.
I spoke to Lannice on the phone, who offered me all kinds of bs offers worth hundreds of £££ to try and get me to stay, but I managed to get her to confirm she was cancelling it eventually. I received a confirmation email of the cancellation immediately afterwards but ALSO noticed a charge had been taken from my account. I contacted them immediately about this, and they said: "it is clearly stated in the terms and conditions that if you do not cancel within the 4 weeks free trial period you will be charged, and we cannot refund this." AHEM, I cancelled on the SAME day as signing up. When I corrected them on this, they changed their story to "oh, you purchased a certificate which has already been activated on your account so we cannot refund it. But we have activated free extra months of the course for you and a free toolkit! ENJOY."
EXCUSE ME, I had already asked them to cancel my account, which they had confirmed. Not only did they abuse my request for this, but they went ahead to re-activate a bunch of stuff I had never heard of before, having never actually use the account. They stole from me and had the audacity to lie about it repeatedly. A number of emails later and all I had achieved were a circle of lies and non-answers, so I resorted to filing a formal complaint with BBB against them, but I won't hold my breath.
STAY AWAY & LETS STOP THEM FROM BEING ABLE TO SCAM PEOPLE EVER AGAIN.
It's horrifying that in such turbulent times companies are still acting this way.