Routledge - Reviews and experiences

I recently bought something online and was pretty bummed to see that the prices were all in US dollars, which wasn't made clear right at the start. It made it tough for me to figure out the total cost before buying. On top of that, I ran into problems with the delivery time and getting help from customer service, which didn't help my opinion of the company. I had to ask Customer Service about when my order would arrive, and was told it'd be later than I was originally told. Unfortunately, I couldn't stick around for the longer wait time due to personal reasons, so I asked for a refund. But they said I needed to send back the item first to get the refund, which just wasn't doable for me. The lack of flexibility and understanding on their part was pretty disappointing and unprofessional. Overall, my experience with this company wasn't great, and I'd suggest others watch out for hidden costs and possible issues with delivery and customer service.