GetResponse - Reviews and experiences

Needed help after a move — it was a bit messy to order, but the rep stayed patient and even found a fix.

Solid support, straightforward and reliable. I contact them for tech troubles and setup help. Team knows their stuff, answers clearly and finishes the job. Wish they'd be faster.

Right in the middle of unboxing — I remembered my coworker had tipped me about this. Delivery showed up earlier than expected, and customer service actually sorted a billing mix-up fast. Pretty impressed, would tell friends.

Needed something for daily remote work — it sits on my desk, feels solid and didn't overheat during long calls. Support actually replied fast and was polite, which surprised me. I'll test the service and report back later.

Totally impressed — they fixed my issue in no time. I needed help for a last-minute email campaign after a rough setup elsewhere, so this was a big relief. Chat was quick, clear and professional; really grateful.

Started late one evening and half the site was up by morning. Support was there — the mix of AI and real agents helped when I hit a wall. Tickets came back fast. Delivery overall was solid, though I dragged my feet and it stretched out; not their fault. Price felt fair. My only wish is clearer timelines up front. Recommend reaching out to support early if you need speed.

she explained the steps in plain English, fixed a weird setting I couldn't even describe, and tossed in a little trick that saved me hours. I actually laughed out loud, low expectations smashed. Human help, quick and practical and patient — felt like someone was actually on my side for once.

I recently gave a new email marketing software a shot and it turned out to be a complete disaster. I've been loyal to a different platform for years now, but decided to switch things up and test this one out. As soon as I started sending emails to my list, I ran into over 90% errors. They quickly suspended my account, claiming that my emails were inactive. I tried explaining that I've been using the same list for years without any problems on my old software, but they never bothered to reply. I asked for a refund since I couldn't use my account, but they just ignored me. All in all, it was a terrible experience and I really think you should steer clear of this company.

That was the worst service and customer support I've ever seen. I would definitely recommend avoiding them - there are so many other companies out there with better technology and features. I bought an account but had to cancel because the service was terrible (and they don't even offer refunds - they know they're not good!). Definitely not worth investing in for the long term!

I recently used the online marketing services from this company and I gotta say, I was super impressed with how professional and helpful they were. Their website was easy to use and I found all the samples and info I needed to make a decision without any trouble. And when it came time to place my order, everything went smoothly - all the costs and info were laid out clearly. I really liked that they didn't push me to buy anything right away, it gave me the space to decide on my own time. All in all, it was a really good experience and I would totally recommend their services to others.