edX

edX - Reviews and experiences

Average rating
6.4 /10
Based on 41 reviews
Oct 2023-Nov 2025
Star distribution
53x
43x
317x
217x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (41)

Mid-course relief

Reliability

Halfway through the course I realised I was actually satisfied when the Biography page finally behaved. I was sceptical — persistent tech hiccups and a refund offer felt like a cop-out, after poor experiences with other platforms — but they fixed it soon enough, and I moved on.

Course disappeared, no help

Reliability

I didn’t get the certificate because a required course was pulled. The "Introduction to Watson AI" was gone most of the year, popped up for a couple months with old 2019 material, then vanished again. I emailed support several times and heard nothing — no answers, no refund. The rest of the platform worked okay, videos and quizzes were fine when available, but this gap killed the program. I’ve had worse and better support elsewhere, so it’s usable but frustrating and incomplete.

Access not switched

Reliability

check your dashboard right after payment; don't start yet until it's fixed.

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About edX

EdX is an online learning platform offering high-quality courses from the world's best universities and institutions to learners everywhere. Founded by Harvard University and MIT in 2012, edX is an online learning destination and MOOC provider, offering university-level courses in a wide range of disciplines to a worldwide audience, some at no charge. It also conducts research into learning based on how people use its platform. EdX is a nonprofit organization and runs on the free Open edX open-source software platform. The platform hosts online university-level courses in a wide range of disciplines to a worldwide student body, including some courses at no charge. It also provides online degrees.

Contact Information

141 Portland St Fl 9

02139 Cambridge

United States

📧 info@edx.org

🌐 www.edx.org

Last update: November 1, 2025

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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