eCampus

eCampus reviews

21 reviews Verified company
We have verified that the company name, website and contact details match. This helps visitors assess whether the profile is trustworthy. The verification says nothing about the quality of the products or services.
Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
86%
Would buy here again
Ordering
8.6
Service
7.8
Pricing
8.0
Delivery
8.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Rental option for needed book

10.0

"I was so happy to find out that we could rent the book my daughter needed. It saved us some cash and we could just give it back after she was finis..."

Critical

My purchase of books

5.5

"I ordered some books from eCampus, but they came in late and I ended up missing the beginning of my class. Now I have to hold onto them for even lo..."

Most Voted

Ordered lab manual

7.0

"I got this lab manual from an online store and it was a real mess, eh! The pages were all messed up, some were missing, and everything was upside d..."

Reviews (21)

Filter Reviews

Would buy here again:
Period:
Sort:

Rental option for needed book

T

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I was so happy to find out that we could rent the book my daughter needed. It saved us some cash and we could just give it back after she was finished. Plus, I was pleasantly surprised when the book arrived early, like 2 weeks before the other company's fastest delivery promise. Overall, I'm really happy with the service from this platform.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

My purchase of books

A

1 reviews

5.5
Overall Rating
Would buy here again
No

I ordered some books from eCampus, but they came in late and I ended up missing the beginning of my class. Now I have to hold onto them for even longer and pay extra charges.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
4.0

Do you already have an account?

Textbook purchase

L

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been really happy with the textbooks I've bought from this online store. Every time I order one, it comes in great shape, and that's super important for me since I use them a lot for my studies. I like that I can choose to keep them for later, it gives me flexibility. There's a lot of different textbooks to choose from, so it's easy for me to find what I need for my courses. My experience ordering from this online store has been good, and I'll definitely keep buying from them.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
10.0

Do you already have an account?

Textbook rental

B

2 reviews

5.0
Overall Rating
Would buy here again
No

I recently rented a textbook from this company and it was a total nightmare. The book came all beat up and worn, but since it was a rental, I wasn't too fussed about it. I didn't even end up using the book and left it in the box when I returned the rest of my rentals. I double-checked by calling them to make sure they got the package and they assured me I wouldn't be charged. But lo and behold, a month later, I see a charge of over $200 on my account for the book. They claim it was damaged beyond repair, showing me pictures of the spine basically torn off, which definitely wasn't how I sent it back. When I tried to argue my case, they just brushed me off and said they could do whatever they wanted without needing any proof from my side.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
4.0

Do you already have an account?

Just rented a book

B
9.5
Overall Rating
Would buy here again
Yes

Oh man, I got this new book from here and it arrived right on time! Ordering it was a breeze. I'm borrowing it for the entire semester, so I can't comment on the return process yet, but everything has been amazing!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Benjamin Franklin, An American Life biography

N

2 reviews

10.0
Overall Rating
Would buy here again
Yes

I just got this biography of Benjamin Franklin and it's in perfect condition, basically brand new! I was so pleased to see how affordable it was, and the quality is awesome. I stumbled upon it and it was a real lucky find, I'm super happy with my purchase. Plus, it's even cooler knowing it came from a place like goodwill in Seattle, where they're doing good things and giving customers sweet deals at the same time.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

My recent purchase

J

4 reviews

7.5
Overall Rating
Would buy here again
Yes

Despite the good prices and fast delivery, I was really disappointed with the customer service at eCampus. I got my order, saw an item was damaged, and reached out to their support team. But instead of being helpful, they gave me unhelpful answers and tacked on extra charges. I felt frustrated and unhappy with how things were handled, lacking transparency and proper customer support.

Detailed Ratings

Order
8.0
Service
4.0
Price
8.0
Delivery
10.0

Do you already have an account?

Expedited shipping for a textbook

A

5 reviews

6.0
Overall Rating
Would buy here again
No

I just ordered a textbook online and chose faster shipping to get it on time, but it still arrived a day late. I was pretty annoyed because I paid extra to make sure it arrived when I needed it. It would have been nice to know in advance about possible delays so I could plan ahead.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Textbook delivery

C

9 reviews

9.5
Overall Rating
Would buy here again
Yes

The textbook I ordered showed up in great shape – no rips or tears at all. It came right on time, exactly when I expected it. Everything went really well and I felt like it was a smooth process. I think other folks will have a good experience too. All in all, I'm super happy with the book I got from this online shop.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Textbook

T

19 reviews

7.5
Overall Rating
Would buy here again
Yes

I ordered a textbook from this website not long ago. The book showed up when expected, which was nice. But I was kinda bummed that I didn't get an email with tracking info for my order. I had to sorta track my book using a text with the shipping number, but it would've been easier to have a tracking email.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
8.0

Do you already have an account?

Ebook purchase

I

6 reviews

10.0
Overall Rating
Would buy here again
Yes

I gotta say, eCampus made it super easy for me to find and buy books online. The whole process was smooth and quick, and I got my ebook real fast after I bought it. This was my second time using this site, and I gotta admit, everything from setting up my account to checking out was a piece of cake. I totally suggest eCampus to all my fellow college and university students who want an easy book-buying experience.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Rented book for daughter

M

8 reviews

9.5
Overall Rating
Would buy here again
Yes

I really liked how easy it was to navigate the website, eh? I needed a book for my daughter's school project and I was able to find it quickly. The shipping options were awesome, eh? I paid a little extra for fast delivery and the book arrived in two days, eh? It was in great condition, considering it was a rental. Overall, we are very pleased with our experience, eh?

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Rental book delivery issue

B

30 reviews

8.5
Overall Rating
Would buy here again
Yes

So, I ordered a book from eCampus for my rental and things got a bit wonky at the start. The USPS carrier accidentally dropped it off at the wrong place. But when I reached out to him, he was super helpful and cool about it. He managed to track down the book and brought it right to my door later that same day. The way he went above and beyond really lifted my spirits and I was impressed by his dedication to fixing the mistake. I also let eCampus know what went down and they were quick to respond and totally understanding. All in all, even though there was a little bump in the road, I was happy with how both the carrier and eCampus handled things.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Saved money with coupons and Rakuten

P

8 reviews

9.5
Overall Rating
Would buy here again
Yes

I had such a good time using coupon codes to get a deal on my purchase and getting points for gift cards for the future. The prices were better than at my school or on their website. Plus, I got some cash back with Rakuten. So happy I shopped on eCampus and saved a bunch of money!

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
10.0

Do you already have an account?

Physical book and digital format order

F

2 reviews

9.0
Overall Rating
Would buy here again
Yes

So, eh, we ordered this book in actual paper form before and it was super easy to do. We could just, you know, use it and return it without any problems. Then we found out we could also get the book in digital form, so we decided to check it out. And it's been awesome, seriously!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Book purchase

E

1 reviews

7.0
Overall Rating
Would buy here again
Yes

I ordered a book from this website, eh, thinking I could get it as a hardcover or paperback, but I only got the electronic version, eh. The delivery was fine, but I was kind of bummed that I couldn't get a physical copy, eh. It would have been better if they offered more choices for how you can purchase your books, eh.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
8.0

Do you already have an account?

University textbooks ordered online

J

8 reviews

8.0
Overall Rating
Would buy here again
Yes

I recently ordered a bunch of university textbooks online and most of them showed up real quick and in great shape. But, one of the books is now on back order, so it's gonna take a bit longer to get here. It's been a bit of a hassle since the new semester is starting soon, but I'm staying positive that it'll be sent out soon. All in all, I'm happy with the books I got and how easy it was to order them.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
6.0

Do you already have an account?

Online buying, physical copies of textbooks

L

1 reviews

6.5
Overall Rating
Would buy here again
Yes

Buying digital copies online was pretty easy, but I really wish I could download them as PDFs for easier reading. On the other hand, getting physical copies of textbooks turned out to be a pain. I think they should take off the option to buy used physical copies when they're out of stock to prevent any mix-ups and hassles for customers. It was tricky trying to get those physical textbooks because they were marked as "out of stock," yet I could still click to buy them. Luckily, I got refunded eventually, but the whole textbook purchasing process was a real headache.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Textbook purchase for returning, full-time student

E

18 reviews

7.5
Overall Rating
Would buy here again
Yes

The experience of buying the textbook was pretty good, but it bummed me out that I couldn't hang onto it for a decent price. As a retired student living on a tight budget, it was frustrating to have to give back the book, even though it was still in great shape from the person who had it before me. I was expecting a bit more flexibility with the return policy, especially since I'm an older student on a fixed income. It would have been easier and cheaper if I could've bought the book at a discounted price instead of sending it back.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
10.0

Do you already have an account?

Textbook purchase

A

1 reviews

7.0
Overall Rating
Would buy here again
Yes

I recently bought a textbook from this online store and I gotta say, the textbook itself was top-notch. It was exactly what I was looking for and the price was fair. But man, let me tell you about the headaches I had with the shipping and customer service. The seller shipped out my order real quick, in just 2 days, so that was cool. But then things started going sideways. I got a tracking number but there were no updates after the initial one saying it was shipped. I had no clue where my package was, if the courier had it, or when it would arrive. When I reached out to customer support, they just told me to deal with the seller. Talk about not having my back. All this lack of communication got me feeling unsure and let down. I've had issues with this courier before, so that just made me even more anxious about the whole thing. So yeah, the textbook was great and the price was right, but the shipping and support side of things were a letdown for sure.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
6.0

Do you already have an account?

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About eCampus

eCampus is an online retailer specializing in the sale and rental of new and used textbooks, as well as electronic textbooks or eTextbooks. Beyond textbooks, the company also provides a platform for buying, selling, and trading textbooks, making it a comprehensive solution for students seeking to manage the cost of their educational materials. Founded in 1999, eCampus has grown to become a notable player in the online educational resources sector, aiming to alleviate some of the financial burdens associated with higher education by offering textbooks at more affordable prices compared to traditional campus bookstores. The company leverages technology and a customer-centric approach to facilitate easier, cheaper, and faster access to the vast array of academic materials students require.

🌟 How did eCampus shine for you?

Contact Information

2373 Palumbo Drive

40509 Lexington

United States

📧 eservice@ecampus.com

☎ 1-877-322-6787

🌐 ecampus.com

Page Statistics

Last update: November 29, 2024

Menu