Harney & Sons - Reviews and experiences

I often swing by for the blends and flavored teas because they just hit different compared to other places. I tend to go for blends over single-origin teas since I think I can find higher quality and better prices elsewhere. The flavored teas are top-notch and never taste artificial like some other brands. I also love that most of their teas are loose leaf, which works perfectly with my disposable tea bags.

I was really looking forward to trying the Spiced Chai Tea blend from this company, but I ended up feeling let down because the flavor just didn't have that much variety. And to top it off, I couldn't even pay with PayPal, which is my go-to payment method. I've seen a lot of bad reviews about their customer service, and now I get why. The limited payment options and the whole experience has left a bad taste in my mouth. I'd suggest others to think long and hard before buying anything from this company.

Eh bud, the teas I ordered, especially the Earl Grey, were so bland, it was like they were made from old black tea or something. The Orange Pekoe tea was okay, nothing special. The only good thing was the fancy tins they came in. I was so let down by the lack of flavor in the Earl Grey, felt like I wasted my dough on some low-quality stuff. When I talked to the company owner to vent my frustration, I got no real answers or fixes. Overall, it was a letdown and not worth the cash, no way.

I wanted to give customer service a call, but man, it was so dull. I was just thinking, why does tea always taste so yucky? Turns out, my huge box of tea has 18 bags that are just gross and smell weird.