Aquasana - Reviews and experiences

After waiting forever for that replacement part, my handyman finally got the water filter installed today. But guess what? The dang hose popped off not long after and flooded my whole kitchen and basement. What a disaster! Do not waste your money on this useless product, trust me.

I thought I was making a good choice by buying these filter cartridges, but after using them a few times, the water flow went way down. That's not okay and now I'm wondering if it's even worth it to keep buying these cartridges.

So, I bought this filter thing and it was, like, completely broken. So, I had to go and get another one from a different company ‘cause I couldn’t use the one I got here. I even emailed them about it, but they never got back to me. Now I’m stuck without clean water in the house. It’s just so frustrating and ridiculous!

I'm a loyal customer of this company for a while now and have had a bunch of issues with the shower filters I've bought. Five times, the filters cracked and sprayed water everywhere, making a big mess. Parts have cracked too, causing leaks. The shower head often gets clogged with carbon which comes out during use. Even though they said the products were under warranty with no questions asked, I was asked to send pictures and pay for shipping for replacements recently. It's been a pain and a waste of time and money. The drop in quality is disappointing, especially after being a customer for so long. I'll have to try other companies for better products.

So, eh, we totally bought this filter thingy in 2016 because the company said it would get rid of the lime build up in our water. But, you know what? It didn't work at all! Now we had to spend a crazy amount of money to replace our hot water heater that was all clogged up with calcium. Not worth it at all. So mad, eh!

I recently bought a water filter for my faucet from this company and had a big problem with it. Once I put it in, it started leaking right away and flooded my basement. I got in touch with the company for help and tried to file a claim for the damage, but they haven't gotten back to me. The parts of the filter look weak and not sturdy, which is really frustrating.

This under sink water filter is a total nightmare. It keeps leaking, ruining my kitchen cabinets and floor. I've had to replace it twice in only two years, which is just unacceptable. I really don't recommend buying anything from this company, their products are definitely not good quality.

I've been a loyal customer for over 8 years, but recently I've noticed a drop in the quality of the filter system. The filter housing started leaking, which led to water seeping into my finished basement. The water flow from the filter is way too slow, not meeting acceptable standards. I've experienced several cases of overflow while using the filter because it just takes too long to fill a kettle. I've had to replace the system twice already because of these issues, and I don't want to risk any more flooding in my home. The cost of replacing the filters every year has gotten really high, coming to around $170. It's just not worth it anymore. I think it's time to consider switching to a more reliable and cost-effective filtration system.

The darn filter cartridges started leaking all over my kitchen, what a pain. I called Customer Service to complain and they were no help at all. They just said that the cartridges sometimes go bad, which didn't sit well with me. I didn't even buy the 2 stage system from them originally, but now I have to depend on them for replacement parts. It's frustrating that Amazon doesn't have Aquasana replacement parts, so I'm stuck dealing with their mediocre service.