Bodybuilding.com - Reviews and experiences

I had a shipping issue with my order not long ago and was really happy with how fast it got sorted out. Normally, dealing with big companies is a pain, but this time I was surprised by how personal and caring the response was. The customer service person was understanding and quick in dealing with my problem. I got a replacement package before the shipping company even replied to my email about the lost one. I'm really grateful for the great service and attention I got, and it's definitely made me a customer for life.

I recently ordered some protein powder from this website. I was pretty happy with the selection of products they had, and I ended up choosing a flavor that caught my attention. Unfortunately, my order got delayed and I was left without the product I needed. When I contacted customer service to ask about the delay, I was pleasantly surprised by how helpful they were. The rep, who I'll call Mighty Millie, quickly sorted out my concerns and even threw in a free tube of a different flavor to keep me going until my original order arrived. I really appreciated that and thought the customer service was top-notch. The protein powder itself was really good quality, and I was happy with how it tasted and worked. All in all, I was happy with my purchase and the great customer service I got.

So I ordered something a while back and it never arrived, which got me a bit stressed. I decided to shoot them an email for help, and surprisingly, they replied really quickly and were super nice about it. Hailey was the one who assisted me and she was absolutely great. She gave me a few choices, and I ultimately opted to have my product shipped. And you know what? It was on its way within minutes! I've been a loyal customer of this site for a while now, and this was the first time I encountered an issue. But thanks to their fantastic customer service, everything got sorted out smoothly!

Definitely the best customer service I've ever had. So my order didn't ship at first, and after a couple of weeks, I reached out to customer service. They quickly refunded me and shipped my order with no charge. The communication was great, and their unexpected generosity totally made my week!

I recently reached out to customer service at Bodybuilding.com for help with my order, and I have to say I was really impressed with the level of support I got. The person I talked to, who I'll call "Mighty Millie," was super knowledgeable and quick in dealing with my questions. The first time I talked to Mighty Millie, I needed a refund for an item that was out of stock. She processed the refund right away and made sure I was happy with how it was handled. Later, I had an issue with a web order that wasn't showing the correct shipping cost. Once again, Mighty Millie came to the rescue and fixed it quickly and efficiently. Her commitment to making sure customers are happy was really impressive, and I felt like a valued customer throughout the whole process.

I just gotta tell you about this super annoying thing that happened with this online bodybuilding company I ordered stuff from. So, I got the wrong things delivered to me and when I sent them back with a return label, the company said they never got it back and now I still haven't gotten my money back. Can you believe this has been going on since August and it's now January and I'm still dealing with this? It's crazy.

I usually don't write reviews, but I just gotta give a shoutout to "Mighty" Millie at this spot. She's seriously amazing with her customer service skills, it's like she's a rockstar or something! They need to give that girl a raise right away!

I've been a loyal customer of this website for a while now, and I always trust it to order my supplements and clothes. They might not always have the cheapest prices, but they often have great sales that make it worth it. Shipping is super fast, which is great when I need my supplements quickly. But what really makes this website stand out is their awesome customer service. Every time I've had an issue with an order, like damaged packaging or missing items, they've been super quick to help and fix the problem. Their customer service team, especially Mighty Millie who recently helped me out, is really efficient and effective. It's what keeps me coming back for more.

I just wanted to say a big thank you to the folks over at Bodybuilding.com for their awesome customer service! They really go the extra mile to make sure their customers are happy and taken care of. It's so nice to see a company that genuinely cares about helping people reach their fitness goals. Keep up the good work!

I had a really good experience with the customer service rep who gave me some awesome info about fitness training. They really went out of their way to make sure I understood everything better. I actually asked to talk to them again 'cause I found their knowledge super helpful. Thanks for going above and beyond, can't wait to work with you again in the future!

I just bought some weight loss supplements from Bodybuilding.com and let me tell you, their customer service was top-notch! I wanted to see if there were any discounts available, so I reached out and got a message back from Mighty Millie right away. She was super nice and helpful. But wait, there's more! After we talked, she surprised me by sending a $15 gift card to use on the website! That really blew me away and now I’m definitely sticking with Bodybuilding.com. Mighty Millie really knows how to take care of customers and she’s earned my trust.

Had a bit of a problem with my order, but let me tell ya, Mighty Millie from customer service was all over it! She had everything sorted out in no time, just 20 minutes. She didn't beat around the bush, knew exactly what to do.