Transunion - Reviews and experiences

This company is an absolute disaster, I tell ya. I tried to buy a credit report and it was a total nightmare. The whole authentication thing was a disaster, had me making a bunch of phone calls. The first person I talked to had technical problems and didn't even bother calling me back. The second just kept passing the buck, and the third told me they couldn't help until next week but still charged my credit card right then and there. The customer service is a total joke, do yourself a favour and steer clear of this hot mess.

I was so disappointed with the customer service at this company, eh. The folks they got working there just don't know what they're doing and don't seem to care about us customers, eh. I tried to reach out for help with an identity verification thing, and not only did they not get why I was callin', but they talked to me like I was a total dummy, eh. The way those reps treated me was just so unprofessional and disrespectful, it really bummed me out, eh.

That was such a terrible experience trying to fix an error on my credit report, eh? I had multiple frustrating chats with reps who had a hard time with English and kept giving me conflicting info. Their incompetence and lack of responsibility were shocking, you know? At first, they told me to wait five business days and then give them specific document numbers over the phone to sort it out. But later, they said I had to mail in the docs. How can they mess up something as important as a credit score, eh? It's just mind-boggling.

This company is a total scam, eh! Make sure you're careful when checking your credit score with them because they conveniently forget to mention those hidden charges that sneak up on your bank account later. And let me tell you, their website is a complete disaster, I tell ya - you'll get a headache just trying to navigate it. And don't even get me started on their customer service - talking to them on the phone is like talking to a brick wall, and good luck trying to understand them with that heavy accent from another country. It's just plain ridiculous, eh!

Transunion is the worst! I tried to get my credit report and it was a total nightmare. They hide charges and make it so difficult to cancel. It's a total scam, don't even bother!

Oh man, those guys are so sketchy with their trust scores. Can't trust 'em, that's for sure. Be careful with your credit - total scammers!

This place is brutal! The website always screws up, and the staff is super rude and unhelpful. They never do anything to help you out!

I just got a credit monitoring subscription, eh, and honestly, it's been a bit of a letdown, you know. I logged in and was expecting to see my credit score and report, but there was nothing there, which was pretty disappointing. So, I reached out to customer service for help, but they were not very helpful, eh. They didn't seem to know what they were doing and just kept passing me around to different people, wasting my time. There was one person who kept asking me for the same info I already gave when I signed up, which was just frustrating. The whole customer service team seemed really disorganized, and it made me doubt the quality of the service. Even the live chat guy, Lanzy, was not very nice and didn't really help me out, just ending the conversations without solving my issues, you know.