Ferratum

Ferratum - Reviews and experiences

Average rating
8.6 /10
Based on 23 reviews
Nov 2023-May 2024
Star distribution
56x
411x
35x
21x
10

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Reviews (23)

Fast and Easy Loan Process

Service

I just applied for a loan with Ferratum and I gotta say, I was impressed with how quick and easy it was. The online application was super easy to fill out and I got a decision in no time. The customer service was really good too, they were friendly and answered all my questions. I'd definitely recommend them if you need a loan in a pinch.

Quick and understanding customer service

Service

I would definitely recommend this service to anyone who needs quick and understanding customer support. The staff always reply to emails promptly and are very understanding in all situations. The only thing I would suggest is maybe reducing the 5-day wait time for borrowing again.

Customer service experience

Service

I gotta say, I had the chance to call your customer service line not long ago, and I was super impressed with how great the service was. The folks I talked to were polite and knew just how to help with all my questions. Compared to other companies, even banks, your team really stood out with their top-notch service. Keep it up!

Loan service

Service

I've dealt with a few different lending companies in my time, and I have to say, this one really impressed me. It was so easy to get my third loan, and the customer service was amazing. Whenever I had a question about reloans, I just had to shoot them an email and they got back to me right away with all the details I needed. What I really appreciated was how upfront they were about their pricing - no hidden fees or anything like that. Overall, I was really happy with the service I got from this company.

Short Term Financial Assistance

Service

I've gotta say, this company always comes through for me when I need a little financial help. Their service is top-notch, the staff knows their stuff and they make sure my loan is all good so I don't run into any trouble. I really value how they always put the customer first and find fast solutions. The only thing is, sometimes they take a bit long to reply to emails, but hey, no biggie. Overall, I'm super happy with the service they provide.

Quick loan approval and great customer service

Service

My first time using this loan service was amazing. Getting approved was fast and easy, and I got my money without any problems. Even though some people talked about having issues with paying back their loans, I didn't have any trouble. I got another loan recently and the service was fast and professional once again. I'm really happy with the customer service from this company and I'll definitely keep using them in the future.

Fast payment, friendly and helpful staff

Service

My experience with the company was amazing. The staff was super friendly and helpful, always quick to answer any questions I had. The application process was easy and fast, which was a huge relief when I needed help right away. I found their service to be a total lifesaver in tough situations, going above and beyond when nobody else would. Also, I loved the personal touch of the staff's accents, it made the whole experience even better.

Quick and helpful service

Service

I just used their service to get some quick cash, and let me tell you, I was really impressed. Everything from using the service to getting the money was super easy and fast. The staff was so friendly and respectful, especially when I needed help with my payment plan. I was so thankful for how they went above and beyond to help me out when the banks couldn't. I would definitely recommend them to anyone who needs quick financial help.

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About Ferratum

Ferratum Group is a financial technology company specializing in digital lending and banking services aimed at simplifying the process of obtaining personal loans and financial products. Founded in 2005 in Helsinki, Finland, by Jorma Jokela, it has since expanded its operations globally, offering a range of services including microloans, installment loans, and banking services through its mobile app and online platform. Ferratum's mission is to provide fast, straightforward, and transparent financial services to customers around the world. The company is listed on the Frankfurt Stock Exchange, reflecting its position as a significant player in the FinTech industry.

Contact Information

250 University Ave.

M5H 3E5 Toronto

Canada

📧 customercare@ferratum.ca

☎ 1-877-880-3099

🌐 ferratum.ca

Last update: November 29, 2024

Website (Partner link)

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