Ferratum

Ferratum - Reviews and experiences

Average rating
8.6 /10
Based on 23 reviews
Nov 2023-May 2024
Star distribution
56x
411x
35x
21x
10

Review transparency

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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

Trying to get a loan

Communication

Oh man, I tried to get a loan from them, but seriously, their customer service was so slow and inefficient. It was taking forever to hear back from them and I was just thinking, nope, I'm not waiting around for this. So I ended up just giving up and forgetting about it. Honestly, don't waste your time trying with them. Trust me.

Quick cash loan

Communication

My experience with that company was brutal. I felt super stressed and annoyed because they couldn't give me clear answers about late fees. The people I talked to were not great at communicating, which just made things more confusing for me. However, the actual service was okay and they responded pretty fast. It wasn't the greatest experience overall, but I might still use them again in a pinch.

Loan experience

Communication

So, I borrowed some money and at first it took a while to show up in my account, but after that, it was really quick. The customer service was great, even though it was hard to reach them by phone, but the chat was pretty cool and they were really helpful.

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About Ferratum

Ferratum Group is a financial technology company specializing in digital lending and banking services aimed at simplifying the process of obtaining personal loans and financial products. Founded in 2005 in Helsinki, Finland, by Jorma Jokela, it has since expanded its operations globally, offering a range of services including microloans, installment loans, and banking services through its mobile app and online platform. Ferratum's mission is to provide fast, straightforward, and transparent financial services to customers around the world. The company is listed on the Frankfurt Stock Exchange, reflecting its position as a significant player in the FinTech industry.

Contact Information

250 University Ave.

M5H 3E5 Toronto

Canada

📧 customercare@ferratum.ca

☎ 1-877-880-3099

🌐 ferratum.ca

Last update: November 29, 2024

Website (Partner link)

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