Way reviews
Featured Reviews
Spotlight: What are our customers saying?
Flight reservation cancellation
"I had to cancel a flight reservation not too long ago, and I gotta say, the chatbox agent was on top of their game! Janet S helped me out real quic..."
Long term parking booking at JFK
"Had the absolute worst time booking long term parking at JFK through Way.com. The shuttle never showed up, so I had to just drive myself to the air..."
Reviews (23)
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Parking booking experience
1 reviews
I just wanted to share my experience of booking a parking spot through the platform. I had some trouble with the partnerships listed for the parking options. Turns out, some of the hotels listed didn't actually have partnerships with the company. This made things a bit inconvenient, and I had to search for alternative parking. On top of that, the confirmation email didn't come through right after I paid, which left me feeling confused and unsure.
Detailed Ratings
Parking booking experience
I just wanted to share my experience of booking a parking spot through the platform. I had some trouble with the partnerships listed for the parking options. Turns out, some of the hotels listed didn't actually have partnerships with the company. This made things a bit inconvenient, and I had to search for alternative parking. On top of that, the confirmation email didn't come through right after I paid, which left me feeling confused and unsure.
False advertising and overcharging
9 reviews
Don't get tricked by those cheap prices you see online! They'll make you pay extra once you show up. Stay far away from them.
Detailed Ratings
False advertising and overcharging
Don't get tricked by those cheap prices you see online! They'll make you pay extra once you show up. Stay far away from them.
Refund request
1 reviews
I had to cancel my reservation and ask for a refund because of some unexpected things that came up. I was really happy with how quickly customer service got back to me. They took care of everything in a really smooth and professional way, which made things a lot easier for me. I was grateful for how they kept in touch and resolved the problem.
Detailed Ratings
Refund request
I had to cancel my reservation and ask for a refund because of some unexpected things that came up. I was really happy with how quickly customer service got back to me. They took care of everything in a really smooth and professional way, which made things a lot easier for me. I was grateful for how they kept in touch and resolved the problem.
About Way
Way is a Canadian car servicing company that focuses on providing customers with all their automotive needs in one convenient location, including parking, car washes, and insurance. The company aims to reduce customer expenses by bundling their services and offering real insurance quotes that customers can purchase. Way prides itself on transparency, accuracy, and customer privacy. Customers can contact Way's customer service team via email at insurance.support@way.com or by phone at 408-598-3338. Refunds and cancellation policies are determined on a case-by-case basis. Potential customers can check reviews and testimonies to get a better idea of the company's products and services.
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Last update: November 29, 2024
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