
Shuttle Finder - Reviews and experiences
Nov 2023-May 2026
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Reviews (31)
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Shuttle service booking.
Shuttle service booking.
ServiceI gotta say, I was super impressed with how professional the driver was for the shuttle service. They were bang on time, and they made sure to keep me in the loop with clear communication about the pick-up. Their commitment to customer service really stood out, and it totally made my experience with the shuttle service a good one.
Airport pickup experience
Airport pickup experience
QualityMy recent airport pickup was not so good. The car was dirty and the driver didn't seem to know the area very well, just relying on his GPS. That led us to get stuck in traffic on a Saturday afternoon. Plus, at the end of the ride, the driver asked for a tip which wasn't cool.
Shuttle booking experience
Shuttle booking experience
CommunicationMy experience with Shuttle Finder was not great. When I scheduled a shuttle pickup, the driver was given the wrong address, causing a mix-up and making me wait longer for my ride. I was confused because the incorrect info wasn't in any of my emails confirming the booking. When I tried to cancel my trip back home, I had trouble. The website wasn't working right, and even when I tried reaching out to customer service, I couldn't get a hold of anyone. This made me wonder if the company didn't have enough staff or if they were purposely making it hard for customers to cancel their reservations.
Easy transfer
Easy transfer
ServiceThe driver was awesome, showed up right on time and was super nice and efficient. He made our transfer totally stress-free and enjoyable.
Shuttle service experience
Shuttle service experience
ServiceI just took the shuttle service and I gotta say, it was a great experience. The shuttle showed up right on time and the driver was super nice and professional the whole way. I was really happy with the service and would definitely suggest it to anyone else.
Shuttle service experience
Shuttle service experience
CommunicationThe drivers were right on time when they picked us up and we really liked getting the text messages about when they would arrive. But it was hard to communicate with them because of a language barrier. Actually, one of the drivers had to use a translation app to talk to us, which made it a bit stressful to find them at the pickup spots. Also, their driving wasn't great - we saw one of them texting while driving. And during the rides, both drivers were on the phone speaking in a language we didn't understand, which made the trip not so fun for us.
Airport shuttle experience
Airport shuttle experience
CommunicationThe airport shuttle pickup was great, eh, but trying to confirm the return trip was a bit tricky, you know? At first, I thought I booked a round trip, but the paperwork only showed one way. After chatting with the company, everything got sorted out, and the return trip was just as good as the first one, eh. I also used the service in LA, going from the airport to Hollywood and back with no issues at all. The only problem I had was that the discount code I got from the shuttle service didn't work, eh.
Easy to book and good price
Easy to book and good price
CommunicationHey, so booking this shuttle service was a breeze and the price was decent too. But things got a little messy when it was time to confirm everything. When I arrived at the pick-up spot, the car company had the wrong phone number, email, and drop-off address. They tried to pin it on Shuttle Finder, but my confirmation from Shuttle Finder was spot on. So, just make sure to double-check with the provider, you know?
Pick-up service for airport, 5-star
Pick-up service for airport, 5-star
ServiceThe service was amazing! The driver was really friendly and polite. They picked us up right on time and the car was really clean. When we arrived, they kept in touch with us and made us feel special. I would totally recommend this service to anyone who needs a ride from the airport. It was the best way to finish our trip, no stress at all.
O'Hare rides
O'Hare rides
ServiceMy rides to and from O'Hare on April 19 and 21 were amazing! The drivers were right on time, super professional, nice, and easy to chat with. I'm definitely sold on using Shuttle Finder instead of Uber from now on, I just don't like using them.
Airport shuttle booking
Airport shuttle booking
CommunicationAfter checking out a bunch of companies that do the same thing, I gotta say, this one really stands out for how detailed they are in planning when to pick me up and drop me off. They even used our flight info to figure out the best times, which took a load off my mind. And their customer service team was super friendly and really helped me out when I had a question about my booking. I shot them a message on their website and got a quick and useful reply. All in all, I'm super happy we went with this service.
About Shuttle Finder
Shuttle Finder is a leading shuttle booking platform in Canada with a history dating back several years. They are dedicated to providing a seamless and convenient transportation experience for Canadians, prioritizing customer satisfaction. Shuttle Finder stands out from its competitors with an extensive network of shuttle service providers, a commitment to safety and quality, and a user-friendly website and booking system. They offer a variety of transportation options including shared vans, private vans, and private cars to meet the diverse needs of customers. Shuttle Finder values efficient customer service and offers a comprehensive return policy for peace of mind. Customers have praised Shuttle Finder for their reliable services, friendly drivers, and seamless user experience. Share your experience with Shuttle Finder on AllReviews.ca to help others make informed decisions in the transportation industry.
Contact Information
1640 5th Street, Suite 202
90401 SANTA MONICA
United States
Categories Shuttle Finder
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Last update: May 6, 2026
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