Chemical Guys

Chemical Guys - Reviews and experiences

Average rating
5.8 /10
Based on 24 reviews
Nov 2023-May 2024
Star distribution
50
43x
39x
211x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (24)

Car cleaning stuff

Communication

I bought some car cleaning stuff from those guys a while back, but they never sent it to me. I tried reaching out to them a few times, but they never got back to me. I was really looking forward to getting my hands on that awesome car cleaning stuff, but I guess it's not happening now. It's disappointing, eh?

Car cleaning products

Communication

I ordered some car cleaning stuff from this store a few weeks back, and boy oh boy, it's been a total nightmare. I haven't even gotten my order yet, and whenever I try to call customer service, no one picks up. I've been sending emails and leaving messages, but it's like I'm talking to a wall. This is just not right, and I'm starting to wonder if I'll ever see my cleaning products.

Soap and Wax Kit

Communication

Their service was terrible, eh? I was trying to buy this awesome Soap and Wax Kit, but they were ignoring all my emails. I sent one like three weeks ago, then another one a week and a half ago, and then ANOTHER one yesterday. It's like, come on! I just needed some help, you know? So frustrating, I'm starting to think they'll never reply. Ugh, so annoying, eh?

My order is wax for my car

Communication

So, like, I ordered this wax for my car and it hasn't even shipped yet. And, like, I didn't even get any emails about it. I tried calling them three times and the phone just hung up on me! How rude is that? I just wanted to cancel my order before it ships, but they won't let me. And if I return it, they'll charge me extra. It's just not fair, man. They won't even let me talk to a manager. Ugh, such a headache dealing with them!

Car cleaning products

Communication

I bought some car cleaning stuff from this company not too long ago and man, let me tell you, their customer service was a real letdown. I tried reaching out to them a bunch of times through that "contact us" email, but never heard a peep. It was super annoying not getting any response and made me wonder if they even care about their customers. The products were okay, but the bad service totally took away from that. So now I'm thinking of checking out other brands for my car cleaning stuff because I think it's key to support companies that actually care about keeping their customers happy.

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About Chemical Guys

Chemical Guys is a U.S.-based company specializing in the manufacturing and distribution of high-quality car care products, including waxes, sealants, polishes, cleaners, and accessories for automotive detailing. The company was founded in 1968 and has grown to become a popular brand among both professional auto detailers and automotive enthusiasts who seek premium products for maintaining and enhancing the appearance of their vehicles. Chemical Guys aims to offer innovative solutions for every aspect of auto detailing and car care through an extensive product line and a commitment to customer education via online tutorials and in-person workshops.

Contact Information

🌐 www.chemicalguys.com

Categories Chemical Guys

Last update: November 29, 2024

Website (Partner link)

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