Alamo Rent a Car

Alamo Rent a Car - Reviews and experiences

Average rating
5.8 /10
Based on 19 reviews
Nov 2023-Apr 2024
Star distribution
52x
44x
32x
26x
15x

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Rental Experience

Service

I just rented a car from this company and I was really happy with how everything went. It was easy and there were no problems when I picked up and returned the car. But I think they should have more baby seats available for customers to use.

My experience at the car rental company

Service

I had a really frustrating time at this car rental place the other day. I had reserved a car in advance, but when I got there, they didn't have any available. The workers blamed it on a busy week, but I thought it was unprofessional and a hassle. I had to ask for a refund, and luckily my bank helped me out right away. Just a heads up to everyone, make sure to be careful and double-check your booking to avoid this kind of mess in the future.

Customer experience summarized

Service

I had a really bad time with this car rental company. I tried to pick up my car at 11pm, but my flight got delayed, so I showed up 5 minutes late. There was no one around to help us, no phone number to call, and the company didn't even try to contact us. We were stuck in the rental lobby feeling totally alone and annoyed. I suggest steering clear of this company, it's not worth the trouble.

Rental car booking experience in Valencia

Service

My experience with the rental car company was not great at all. When I got there, they gave me a dirty car with no gas and tried to convince me to pay double for a different vehicle than the one I had booked. It was super frustrating and wasted a lot of my time during my trip. I definitely recommend avoiding this company, especially in Valencia. The guy who helped me out, Alexandro, was not professional at all and was very dishonest, which really soured my whole experience.

Easy pick up and drop off at the airport

Service

I was helped by a really nice lady who upgraded us to a larger car right away. I would definitely go back to them for our next trip.

Quick and easy rental

Service

The rental process went really well, eh. I got picked up and dropped off at the airport with no problems at all. The staff were super nice and helpful the whole time. I would for sure recommend this service to other people, eh.

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About Alamo Rent a Car

Alamo Rent A Car is a car rental agency based in the United States. Established in 1974, it has grown to become one of the largest car rental providers in the country, serving primarily leisure travellers, including Canadians visiting the United States. Alamo was the first company to offer the concept of unlimited free mileage, catering to the needs of vacation renters. It is known for its straightforward rental process and competitive pricing. The company operates at numerous locations across North America and has expanded its presence internationally, offering services in major cities and airports around the world. Following its acquisition by Enterprise Holdings in 2007, Alamo continues to operate alongside sister brands Enterprise Rent-A-Car and National Car Rental, enhancing its global network and service offerings.

Contact Information

🌐 alamo.com

Categories Alamo Rent a Car

Last update: November 29, 2024

Website (Partner link)

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