Alamo Rent a Car - Reviews and experiences

Oh man, what a nightmare! I rented a car and everything seemed all good, but after I returned it, they kept my deposit without any explanation. I had to bug them for over two months just to find out they claimed damages on the car. I sent them pics showing how the car was all good when I dropped it off early morning and left the key in the safe box. The so-called damages they said they found, like a 'ripped tire' and a 'dent', weren't even in the pics I sent. They said the car was in my care until their worker did the off hire process and inspection, but I couldn't stick around as I had to drop off the car early to catch my flight. And get this - they even emailed me saying the car was in 'good' condition when I returned it. What a joke! Total crooks, stay away from this place no matter what!

My time with the company in Buenos Aires was a total letdown. Almost four months after giving back the rental car, I kept getting hit with fines on the regular. The latest one was just ridiculous - saying we drove in a bus lane when the picture they sent proved the opposite.

I had a really bad time at this car rental spot. They charged me a crazy amount, $1,500, for what they said was just a "little scratch" on the car. I wanted to see some proof or reason for the high fee, but they couldn't give me any. It seemed like a scam, and I definitely won't be renting from them again.

Don't bother renting from them, seriously. The customer service is the worst, prices are too high, and deliveries take forever. I won't ever use them again.

The license plate on our rental car fell off while we were driving, and now they want to charge us an outrageous $600 for it. They said it's $100 for a new plate and another $500 because they say the car couldn't be used for a whole week. But I heard it only takes 2 days to get a new plate according to the police. It just feels like a way for them to make extra cash, especially since I've noticed lots of rental cars around here with the same issue.