
WorldRemit - Reviews and experiences
Oct 2023-May 2024
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Reviews (21)
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Money transfer issue resolved
Money transfer issue resolved
CommunicationI had a problem with a money transfer through this service. The transfer got stuck and I couldn't cancel it or get a refund because of a technical issue with the local partner. I contacted customer service several times, but they didn't give me a clear timeline for a solution. It was really frustrating, especially since I used a well-known company for the transfer. The website didn't have good communication or escalation options, which made things even harder. However, after I left a review sharing my worries, the problem was quickly fixed, and the person I sent the money to finally got it.
About WorldRemit
WorldRemit is a digital money transfer service that allows users to send money online to recipients in over 130 countries. Founded in 2010 by Ismail Ahmed, Catherine Wines, and Richard Igoe, the company aimed to provide an online alternative to traditional money transfer services, focusing on offering fast, secure, and low-cost transactions. WorldRemit simplifies the process of sending remittances, enabling users to transfer funds via its website or mobile app. The company is headquartered in London, UK, and has expanded its services globally, catering to the needs of migrants and expatriates who wish to send financial support to their families and friends back home.
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Last update: November 29, 2024
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