Western Union - Reviews and experiences

I honestly thought I was being scammed. For months I watched my balance sit at about 1,100 points and nothing worked online. I made purchases, waited, checked the app, chatted, called — same song. It was annoying, and I was this close to writing them off. Then, out of the blue, a rep actually dug in and flagged a back-office issue. A few days later the missing points posted and I could use them in-store. That moment — when the cashier scanned and the discount applied — felt oddly satisfying. It was an unnecessary hassle, but it worked in the end, so I'm relieved. If you hit this, be persistent and keep screenshots.