Coinsmart

Coinsmart - Reviews and experiences

Average rating
7.8 /10
Based on 20 reviews
Oct 2023-May 2024
Star distribution
56x
46x
35x
22x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Asset management services

Service

I gotta say, I was really impressed with the service from this company. They were super quick to respond and trustworthy, which isn't always easy to find in the cryptocurrency game. Trust is a rare thing in this field, but it looks like they are doing things right when it comes to handling money and looking after customers. I really hope they keep it up and show that they deserve the trust of their clients.

Code input error

Service

I just bought something online and totally forgot to enter my promo code. But guess what? Stephanie, this super nice person, fixed it all up for me manually. I was so impressed because most companies these days stick to their rules and don't budge. It was such a relief to have someone go out of their way to help me out like that.

Bought some crypto

Service

The folks at Coinsmart were really friendly! Andre helped me get started and answered my questions, while Shah sorted out a deposit issue for me. The chat can get pretty busy, but if you hang on for a bit and try again later, it's not too bad.

Cardano purchase issue resolved quickly

Service

I recently had a little hiccup when I was trying to buy some Cardano on the platform. It was a bit frustrating, but I decided to get in touch with customer service for some help. I was pleasantly surprised by how quickly they responded, and they managed to fix the issue in no time. The customer service rep, Andre, was efficient and professional, which made me really happy with the service I received. What's even better is that I got help on a Saturday evening, which really impressed me and made my experience with the company even better. I'm glad I chose to do business with a Canadian company that provides such great support and quick responses.

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About Coinsmart

CoinSmart is a Canadian digital currency exchange (cryptocurrency exchange) designed to provide traders and institutions with a simple, accessible, and secure platform to buy and sell Bitcoin and other cryptocurrencies. It was founded in 2018 with the aim of making cryptocurrency accessible to everyone, regardless of their level of experience. The platform emphasizes user-friendly experiences, offering features such as direct bank integration for easy fiat transactions, advanced trading options, and dedicated 24/7 customer support. CoinSmart also focuses on compliance and security, ensuring a safe trading environment through rigorous identity verification processes and secure technology infrastructure.

Contact Information

1075 Bay St.

M5B 2B2 Toronto

Canada

📧 social@coinsmart.com

🌐 www.coinsmart.com

Categories Coinsmart

Last update: November 29, 2024

Website (Partner link)

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