Coinsmart

Coinsmart - Reviews and experiences

Average rating
7.8 /10
Based on 20 reviews
Oct 2023-May 2024
Star distribution
56x
46x
35x
22x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Stolen crypto, no response.

Security

Oh man, it was a total nightmare! I got ripped off on this exchange and lost my crypto, even with 2FA set up. I tried reaching out to the compliance team multiple times, but no luck. It was a complete disaster and a huge waste of time and money.

Fraudulent Bitcoin account takeover

Security

So, this thing happened to me recently - got scammed by this person who said they were looking into some shady stuff with my bitcoin account. They ended up hijacking my computer with Anydesk, got me to send money for bogus "Canadian taxes," and then ghosted me without giving my money back. It was a whole ordeal, but thankfully Coinsmart swooped in to save the day. They told me to ditch Anydesk and reset all my passwords, which actually helped me get my money back after a few nerve-wracking days. I really appreciate their quick help and guidance during this tough situation.

Cryptocurrency safety

Security

As someone who's been burned by a scam website before, I can't emphasize enough how crucial it is to be careful and do your homework before diving into the world of cryptocurrency. I really wish I had known about a tool like CoinSmart earlier, a reliable resource that busts scammers and their sneaky tricks. They work hard to keep their customers safe from falling for those shady schemes. It's really great to see a company so dedicated to protecting investors - hats off to their honesty and commitment.

Account security issue

Security

I recently went through a scary situation when I found out someone had access to my account on this platform. Right away, I contacted their customer support for assistance. A guy named Andre helped me out, and he was really quick to respond and sympathize with what I was going through. He acted right away and closed my account to stop any unauthorized entry, which really put my mind at ease. I'm so thankful for his fast response and the way he handled the situation professionally and efficiently.

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About Coinsmart

CoinSmart is a Canadian digital currency exchange (cryptocurrency exchange) designed to provide traders and institutions with a simple, accessible, and secure platform to buy and sell Bitcoin and other cryptocurrencies. It was founded in 2018 with the aim of making cryptocurrency accessible to everyone, regardless of their level of experience. The platform emphasizes user-friendly experiences, offering features such as direct bank integration for easy fiat transactions, advanced trading options, and dedicated 24/7 customer support. CoinSmart also focuses on compliance and security, ensuring a safe trading environment through rigorous identity verification processes and secure technology infrastructure.

Contact Information

1075 Bay St.

M5B 2B2 Toronto

Canada

📧 social@coinsmart.com

🌐 www.coinsmart.com

Categories Coinsmart

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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