Coinsmart - Reviews and experiences
Oct 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
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Investment with account broker
Investment with account broker
ComplaintsI recently invested $2,000 with a broker and my account increased to $4,500. When I tried to close it, the broker asked for an extra $1,000 as a withdrawal fee. I said no and my balance dropped to zero. I feel tricked and don't know what to do next. It's been tough, so I need help to figure out what to do about this situation.
Deposit and reward issue
Deposit and reward issue
ComplaintsI made a deposit recently and didn't get the reward promised even though I did everything I was supposed to. Then, when I tried to move my Litecoin to another wallet, I got an error saying the transfer amount wasn't reached. It's frustrating to see these problems happening on an exchange that's supposed to be centralized. I also messaged the company on Twitter to get more info and help, but haven't gotten a good response yet.
About Coinsmart
CoinSmart is a Canadian digital currency exchange (cryptocurrency exchange) designed to provide traders and institutions with a simple, accessible, and secure platform to buy and sell Bitcoin and other cryptocurrencies. It was founded in 2018 with the aim of making cryptocurrency accessible to everyone, regardless of their level of experience. The platform emphasizes user-friendly experiences, offering features such as direct bank integration for easy fiat transactions, advanced trading options, and dedicated 24/7 customer support. CoinSmart also focuses on compliance and security, ensuring a safe trading environment through rigorous identity verification processes and secure technology infrastructure.
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Last update: November 29, 2024
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