BlackBull Markets

BlackBull Markets - Reviews and experiences

Average rating
8.6 /10
Based on 18 reviews
Nov 2023-May 2024
Star distribution
55x
410x
31x
21x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

New brokerage experience

Service

I just started using this brokerage, and I have to say, they are really easy to work with. The platform is so simple and doesn't throw too much information at you. The customer service is great, they're really nice and quick to respond, which makes everything better. I would totally suggest this brokerage to anyone who wants a professional and trustworthy service.

Customer service experience

Service

I recently talked to one of the reps and I gotta say, they were really professional and knowledgeable. They communicated clearly and handled my questions efficiently. It was a great experience. Thanks for the excellent service!

Quick and efficient support

Service

My first experience was awesome! They were really fast, even though we didn't give them all the right info at the start and messed up during registration. But when we reached out to them live, they were super fast and understanding. I'll definitely recommend them! Thanks for being so quick!

Forex trading account

Service

I have to say, I was really impressed by the amazing customer service I got from my account manager. They knew a lot about forex trading, and it showed right from the beginning. They were patient, listened well, and took the time to explain difficult ideas in an easy way. I felt good about their ability to help me with trading and making smart choices. Their professionalism and commitment to my success were really great.

Free TradingView account evaluation

Service

I had a really great experience with this company, eh? The platform is super easy to use and get around on. The customer service peeps were always there when I needed help. When I asked for my account to be checked for the free TradingView account bonus, it was quick and I got approved in about 10 minutes. Antonio from the live chat was awesome to talk to. Overall, I'm really happy with the service this company offers, eh?

Trading experience

Service

Hey there, just wanted to mention that my experience trading with this company has been really good. I love how fast their customer service is and haven't run into any problems at all. Deposits are quick and the spreads are pretty good. I haven't tried withdrawing money yet, but I have a good feeling about it. Overall, I think they're awesome and big shoutout to Caroline for being great! ❤️

Technical Support Assistance

Service

I called for help with a tech issue and Daniela from customer service was awesome! She was quick to reply and tried different solutions step by step, starting with the obvious ones. Eventually, she fixed my connection problem with her expertise and problem-solving skills. She was super polite and paid attention to what I was saying. I was really impressed with the top-notch service I got.

Customer service experience praised

Service

I recently had a great chat with one of your agents, who was super helpful and patient. This guy, Rodolfo, really went out of his way to help me with all my questions and problems. I was really impressed by how professional and dedicated he was to making sure I was happy. It's obvious that he's a real asset to the company.

Available, reliable, customer-focused

Service

I really like when a company puts customers first like BlackBull does. They always impress me with how they're always available and reliable whenever I need them. They might not be perfect, but their focus on making sure customers are happy really makes them stand out from the rest. In the end, that's what really counts.

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About BlackBull Markets

BlackBull Markets is a New Zealand-based brokerage firm founded in 2014. The company specializes in providing online trading services for forex and CFDs (Contracts for Difference) to retail and institutional clients around the world. It offers a technology-driven trading platform that aims to deliver a user-friendly, efficient, and scalable trading environment. BlackBull Markets emphasizes its commitment to transparency, speed, and customer service. The firm is also known for its focus on innovation and for offering competitive spreads and commissions to its traders.

Contact Information

Level 20, 180 Quay Street

1010 Auckland

New Zealand

📧 support@blackbull.com

☎ +64 9 558 5142

🌐 blackbullmarkets.com

Categories BlackBull Markets

Last update: November 29, 2024

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