Marriott

Marriott - Reviews and experiences

Average rating
6.6 /10
Based on 20 reviews
Oct 2023-May 2024
Star distribution
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Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Recent Marriott Experience

Booking

My recent experience staying at a certain hotel left me feeling pretty let down. I'm part of their loyalty program, but the treatment I got was not great. Even though I've been a faithful customer, they made me feel like a stranger. There was a mix-up with a booking in my name in Cannes by the reservation team, which made me spend a lot of time fixing it. I tried to talk to different managers, but no one responded and the problem wasn't solved. This kind of service is not okay and now I don't trust the brand as much.

Hotel stay

Booking

Yeah, so I was at this place and it was pretty cool. The rooms were nice and the service was friendly, but some spots were better than others and the prices were kinda all over the place. Sometimes there were issues with checking in and paying for stuff, which was annoying. It was okay overall, but they definitely need to work on being more consistent.

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About Marriott

Yes. Marriott International, Inc. is a multinational company based in the United States that operates, franchises, and licenses lodging including hotel, residential, and timeshare properties. Founded by J. Willard Marriott and Alice Marriott in 1927, the company initially began as a root beer stand in Washington D.C. and gradually evolved into one of the world’s leading hotel companies. It boasts a wide portfolio of brands, each catering to the needs of different market segments, from luxury to budget-conscious travelers. Marriott’s history of innovation in the hospitality industry, commitment to customer satisfaction, and extensive global presence have solidified its status as a leader in the field.

Contact Information

🌐 marriott.com

Last update: November 29, 2024

Website (Partner link)

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