
Fever - Reviews and experiences
Oct 2023-Nov 2025
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Reviews (41)
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Caught eye
Caught eye
ServiceRight after it showed up I was like, hmm — box dented a bit, but the thing works. I first saw it on a friend's post and told my sister to check it out, so I did tip her. Delivery took longer than they initially said and customer service answered slowly, not super helpful at first, then sorted it out. Not flawless, a bit annoying, but all in all it does what I need.
Super helpful team
Super helpful team
ServiceReally happy — called yesterday, fast and friendly help, first impression was relief, thanks.
Delivery hiccup, agent was solid
Delivery hiccup, agent was solid
ServiceLate delivery, agent fixed it — I use it for work lunches.
actually helpful
actually helpful
ServiceHelpful — needed it for back pain.
Small surprise
Small surprise
ServiceGreat overall — helps my mornings, support was oddly helpful.
Moving-day miracle
Moving-day miracle
ServiceTotally worth it — fixed my issue fast, after a chaotic move, relieved.
Skeptical, then sorted
Skeptical, then sorted
ServiceNeeded this for chronic back pain; when they fixed shipping, I relaxed.
Almost missed my points
Almost missed my points
ServiceBuddy showed me the app at a shop. I doubted needing it. Rep couldn't help, but I figured it out and felt relieved.
Candlelight Concert Experience
Candlelight Concert Experience
ServiceI just went to a Candlelight Concert put on by this company, and it was absolutely fantastic. The staff were so friendly and helpful, whether I was talking to them in person or online. Buying tickets and actually going to the concert was so easy, they made it a breeze. And the concert itself was amazing, the performances were so good and really caught everyone's attention. This was my second time going to one of their Candlelight Concerts, and it was just as magical as the first time. I definitely suggest it to anyone who wants a special and unforgettable night of music.
Bought the wrong ticket
Bought the wrong ticket
ServiceEh so, I totally messed up and bought the wrong ticket, eh. Emailed 'em for help, right? My agent, um, let's call her Sarah, she got back to me super quick and was real understanding and helpful, eh. I was so stoked with how it all went down, eh! Best experience ever, ya know?
Event ticket purchase
Event ticket purchase
ServiceI recently bought tickets for an event on this platform, but it turned out the date I picked was cancelled. I tried to get help through the chat, but had some technical problems. Feeling frustrated, I decided to call instead and was pleasantly surprised by the great service I got. The person I talked to was the same one from the chat, and he was really helpful and understanding. He solved my problem quickly and put my mind at ease. I was really impressed by how well and professionally everything was handled.
Merge duplicate accounts
Merge duplicate accounts
ServiceI ended up creating two accounts by mistake and bought tickets for different events on each one. I contacted customer service to see if they could combine the accounts, and once I gave them all the info they needed, it was super easy and they fixed everything quickly.
Helped quickly, given a voucher
Helped quickly, given a voucher
ServiceI went to Fever and they helped me really quickly when I messed up my purchase. They gave me a voucher and the instructions were so clear. I got new tickets for the event I wanted to go to that night and I was thrilled to see the candlelight performances! Ricardo was super helpful and replied to my emails really fast, which was amazing.
Exceptional Customer Service
Exceptional Customer Service
ServiceI am just so impressed with how understanding and supportive the team at Fever has been. Even with a bunch of things going wrong, they really stepped up to help me out. Their customer service is top-notch and should be a model for other companies. I can't thank them enough for making sure I was happy. Big shoutout to everyone for all their hard work and dedication.
Lost ticket assistance
Lost ticket assistance
ServiceI'm really happy with the service I got when I lost my tickets. The customer service team was quick, nice, and super helpful. It was my first time using the platform, so I was really relieved to get such great help. I contacted them for help after losing my tickets, and I was surprised by how fast they got back to me. Not only did they help me get my tickets in the app, but they also sent them to me by email and gave me a screenshot for easy access. Huge thanks to Franco for the amazing service!
Emergency medical service
Emergency medical service
ServiceCustomer service really comes through when things get tough, eh? We had a medical emergency and Janice from the team really went above and beyond to help us out. Her quick response and friendly attitude totally made a big difference in a stressful situation. It's times like this that make you really value good customer service. I would definitely recommend this service to anyone who needs a hand. Thanks a lot, Janice, for your amazing help, eh?
Fun event in Riyadh
Fun event in Riyadh
ServiceSo, eh, I went to this really cool event in Riyadh that was like, super unique and stuff. It was my first time going and I was so excited, you know? But then, like, I saw on the website that it said the event had ended and I was freaking out cause I thought my ticket was useless. But then this super nice guy named Jose from customer service helped me out and explained that the event was still happening in two weeks. Phew, crisis averted, eh?
About Fever
Fever is a technology company focused on transforming the way entertainment and event discovery is experienced. Founded in 2014, it has developed a proprietary algorithm that personalizes event listings for users, making it easier to discover and book a wide range of activities, from music festivals and theatrical performances to museum exhibitions and pop-up dining experiences. The platform partners with event organizers to provide a streamlined service for publicizing and managing attendance, using data to predict demand and optimize pricing. Fever has expanded its operations across major cities globally, leveraging technology to connect people with unique cultural and entertainment experiences.
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Last update: November 13, 2025
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