
Fever - Reviews and experiences
Oct 2023-Nov 2025
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Reviews (41)
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Last-minute save
Last-minute save
ChangesRealized I was sorted when they actually fixed my show dates fast, smooth, helpful, would recommend
Changed plans
Changed plans
ChangesMoving, needed later time; support helped quickly, delivery slightly delayed but fine.
Saved at the kitchen table
Saved at the kitchen table
ChangesSat at the kitchen table with kids, I hesitated about changing our tickets — worried it'd be a headache. I called customer service, half-expecting hold music, but someone answered right away and cancelled the old ones and sent a voucher by email so I could rebook better time. Super efficient, helped, doubts melted away, I use this for family outings now
Name finally fixed
Name finally fixed
ChangesTried the app last week — looked straightforward at first. Messaged support, waited a couple of days, then saw my name updated; relieved and glad it worked.
Booked the wrong night
Booked the wrong night
ChangesI panicked when I realised I'd booked the wrong Cirque du Soleil date — my fault. I messaged right away — tight travel plans — and they sorted it fast by email; the fix felt seamless, I'm relieved.
Candlelight concert ticket exchange
Candlelight concert ticket exchange
ChangesI had to switch my ticket for a candlelight concert because my family made unexpected plans for my birthday weekend. I asked for a voucher instead and was so happy with how fast they took care of it. The customer service was amazing and I could easily make the changes I needed. The staff really went out of their way to help me, making my birthday weekend even better.
Ticket purchase with incorrect time
Ticket purchase with incorrect time
ChangesI just bought 5 tickets and was kinda bummed when I realized the time on them was wrong. So, I shot an email to customer service right away to fix it. Surprisingly, they got back to me in 3 minutes and gave me a voucher with easy directions on how to rebook or use it. I was really impressed by how fast they responded and how helpful they were. I'll for sure use their service again next time.
Exchange voucher for missed experience
Exchange voucher for missed experience
ChangesI contacted the company on a Sunday night to let them know that we couldn't make it to our planned experience. I was really surprised when they got back to me right away and gave us a voucher to use for a different experience. The customer service person who helped us was super nice and made everything really easy and smooth. It was so nice to have such great customer service.
Last-minute change of plans
Last-minute change of plans
ChangesYou know how it is - you think you've got your family trip all figured out and then BAM, chaos hits. Well, that was our situation. Luckily, the customer service team came to the rescue like real heroes and saved the day. They were so helpful and worked with us to arrange a voucher to rebook our trip. Huge shoutout to Vanessa for being incredibly understanding and accommodating. Your amazing service truly made a difference in our overall experience.
About Fever
Fever is a technology company focused on transforming the way entertainment and event discovery is experienced. Founded in 2014, it has developed a proprietary algorithm that personalizes event listings for users, making it easier to discover and book a wide range of activities, from music festivals and theatrical performances to museum exhibitions and pop-up dining experiences. The platform partners with event organizers to provide a streamlined service for publicizing and managing attendance, using data to predict demand and optimize pricing. Fever has expanded its operations across major cities globally, leveraging technology to connect people with unique cultural and entertainment experiences.
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Last update: November 13, 2025
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