TunnelBear - Reviews and experiences
Oct 2023-May 2024
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Reviews (19)
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VPN subscription
VPN subscription
Contract
I bought a VPN subscription as a customer, and I was pretty disappointed with the service overall. I wanted to use it for iplayer, but turns out the VPN didn't support that at all. It was one of the main reasons I signed up in the first place, so that was a big letdown.
Also, there was no heads up about renewing after 12 months, which is pretty sketchy. A good company should give you a heads up before charging your card again, but that didn't happen here. Felt like they were trying to sneak in an auto-renewal without me knowing, and that didn't sit right with me.
Because of these issues, I won't be renewing my subscription with them in the future.
About TunnelBear
TunnelBear Inc. is a Canadian company headquartered in Toronto. It offers a virtual private network (VPN) service that allows users to securely browse the internet by disguising their location and encrypting their data. Founded in 2011 by Ryan Dochuk and Daniel Kaldor, TunnelBear has garnered attention for its user-friendly design and approachable bear-themed branding. The company aims to make internet privacy accessible to everyone, with services designed for novice and experienced users alike. In March 2018, TunnelBear was acquired by McAfee, a global security software company, though it continues to operate under its own brand.
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Last update: November 29, 2024
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