TP-Link - Reviews and experiences

I got Adam on the line and he actually listened — rare, right? He fixed my issue quickly and was patient while I was annoyed. Delivery took a bit longer than I expected, but customer service made up for it. Thanks.

He fixed it, and stuck with it until it worked. Not perfect service — I was annoyed at first and the issue was stubborn, but Alexander kept trying, stayed long after most would quit, and we got it sorted. Would tell others to ask for someone patient like him — definitely worth it.

After days of fiddling with the extender, Alexander talked me through it — patient, explained things again, and when the signal stayed steady I knew it worked. I use it for my home office and streaming; not perfect, a few hiccups but overall solid.

I was halfway through cursing the whole extender purchase — had a lousy previous router setup and was in the middle of a small move, needed reliable signal for work — when I phoned support. I figured it’d be a waste of time, but the agent talked me through each step calmly, waited when I fumbled a bit, and suggested a channel tweak that sped things up. My doubts faded; surprised it was that painless.

Really pleased — it works and their support saved me. Set up was simple; I use it to get internet in my backyard office so I can take calls without running inside. After a month the adapter's WiFi died; I called support, got through fast and Marcus fixed it in minutes. Glad it wasn't a hassle, really appreciate the quick, friendly help. Would buy again.