RedPocket - Reviews and experiences
Dec 2023-May 2024
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Reviews (24)
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Phone activation support
Phone activation support
InstallationI had a really good experience with the customer service rep who helped me set up my phone. They were so patient and treated me with respect the whole time. The chat was super friendly and I felt like all my questions were answered properly. It was overall a really positive experience.
Easy switch to Red Pocket
Easy switch to Red Pocket
InstallationI had to get a new phone and was all stressed out about switching to a different plan. But the Red Pocket customer service was amazing and made it super easy for me. They helped me choose the right plan and even walked me through setting it up with my old account. I got the SIM card quickly and everything went really smoothly. I'm so relieved and happy!
eSIM activation
eSIM activation
InstallationRonald (Employee ID - 1498) was fantastic! He solved my eSIM download problem quickly and efficiently, something none of the other reps could do. I had been waiting on hold for a while listening to music before I finally got through to Ronald. He was so friendly and really knew how to help. Massive shoutout to Ronald for doing such a great job!
About RedPocket
RedPocket Mobile is a United States-based company that operates as a mobile virtual network operator (MVNO). It offers wireless services by leveraging the networks of major mobile carriers in the U.S., providing affordable and flexible mobile plans without long-term contracts. Established in 2006, RedPocket aims to deliver value-focused wireless solutions to customers, with a wide range of plans catering to diverse needs, including international calling options. The company has positioned itself as a budget-friendly alternative in the competitive telecommunication industry, emphasizing accessibility and convenience for its users.
Contact Information
2060-D Avenida De Los Arboles
91362 Thousand Oaks
United States
Categories RedPocket
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Last update: November 29, 2024
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