HostGator - Reviews and experiences

I've been using this hosting provider for a little while now and I gotta say, I'm pretty impressed with the secure and reliable hosting options they have. And their rates are competitive, which is a bonus. The only downside is that getting customer support can take a bit of time, especially for people like me who are outside the country. It usually takes about an hour to get a problem fixed through live chat, which can be annoying. Luckily, I haven't had to reach out for support too many times.

My website was having problems because of a faulty plugin causing a 500 internal server error. We deleted the htaccess file after the first call, but the issue came back within an hour. So we did it again and also considered upgrading the server. After the third time in 24 hours, we deactivated all plugins and found that one was using up all the memory and causing errors. Now that we've sorted that out, the site is running smoothly without any issues.