HostGator - Reviews and experiences

My experience with the hosting service has been really frustrating, eh. They keep messing up my bills, which has screwed up my accounting and caused unnecessary problems with the local authorities, eh. Despite me asking over and over to fix it, it's been three weeks and still nothing, eh. It's obvious this company is either really bad at their job or doing it on purpose, eh. And to top it off, they put in a billing address from a different country known for tax evasion, which just makes me more suspicious of their sketchy practices, eh.

I was just reaching out for help with my hosting package because I noticed I was paying for stuff I didn't really need and it was costing me a lot. The person I talked to from customer service was super patient and really helpful. They took the time to answer all my questions and give me the info I needed to make a smart choice. I'm really grateful for their help and for making sure I didn't waste any more money.

At first, I was pretty annoyed by the surprise bill increase because I went over my disk space limit. But when I talked to customer service in a chat, they broke it down for me and showed me which files I didn't need that were using up space on my sites. After clearing out those extra files, they switched me back to my old plan and even gave me a credit for the price difference. I was really impressed by how helpful they were and how patient they were in teaching me how to manage my disk space better in the future. All in all, I had a great experience with their customer service team.

I had a little mix-up with my credit card when I tried to make a payment to a company in India. The charge was legit, but for some reason, my card got declined. Lucky for me, my other bank came through and accepted the charge, so the bill is all taken care of. Now I'm just waiting for the receipt to come through.

On top of that, I've been feeling a bit worried about all these high-tech stuff and hackers getting into my business.