ExpressVPN - Reviews and experiences
Oct 2023-Feb 2026
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (23)
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Mid-show surprise
Mid-show surprise
CommunicationMidway through a show my VPN stopped working — not ideal. I cancelled a subscription to tweak the billing date, but the app wouldn't let me re-subscribe right away. Payments got messy (I was charged twice, they refunded the wrong one), and someone told me my email was "inactive" even though I’d been using it for months. It took a couple of slow support replies and a bit of pushing, but eventually they straightened out the refund and reactivated things. The service itself works well once it's running, just a lot of friction getting there. If you’re signing up, take screenshots and expect to wait on support for a bit — could save you time.
About ExpressVPN
ExpressVPN is a British Virgin Islands-based company that provides virtual private network (VPN) services aimed at enhancing online privacy and security. Since its founding in 2009, ExpressVPN has grown to become one of the leading providers in the VPN industry, offering encrypted internet access and IP masking to users across the globe. The company operates thousands of servers in various countries, enabling users to securely and anonymously browse the internet by directing their traffic through these servers. ExpressVPN is known for its strong stance on privacy, robust encryption protocols, and a user-friendly interface across multiple devices.
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Categories ExpressVPN
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Last update: February 27, 2026
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