Volusion

Volusion - Reviews and experiences

Average rating
4.6 /10
Based on 20 reviews
Nov 2023-Mar 2024
Star distribution
50
40
35x
29x
16x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Recent site issues

Reliability

It's really frustrating when your site keeps going down for no reason at all. We haven't even made any changes! It's just been super slow and unreliable lately. It's a real pain because it’s costing us both time and money. Honestly, it's not cool. But, in fairness, we have had a pretty decent experience with this company for a few years now. Hopefully, they can get their act together and fix these problems ASAP.

Ecommerce platform experience

Reliability

I gotta say, my experience with this company was just awful. Their system is super restrictive and a lot of the integrations just don't work. After dealing with orders constantly failing to go through at the checkout for months, we finally decided to switch to a different platform. We were already shelling out a good chunk of money each month, only to be hit with a sudden and hefty increase in fees right after the company went bankrupt. It's pretty obvious they're trying to make up for their losses by squeezing their current clients. Honestly, it feels like a total scam and I highly recommend staying away from them.

Stopped by bad shipping rates

Reliability

My time with this company was just awful, eh! The shipping costs were all messed up and customers were getting so angry, eh. Payment charges weren't going through either, eh. When I switched to a different provider, I got charged for the whole time I was switching, eh. The customer service was terrible, and the company doesn't seem to be making any changes or trying anything new, eh.

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About Volusion

Volusion is an American-based company that provides e-commerce software for online businesses. Founded in 1999 by Kevin Sproles, it has its headquarters in Austin, Texas. The company offers a cloud-based shopping cart solution and website builder for small to medium-sized retailers, allowing them to create, manage, and expand their online stores. Over the years, Volusion has adapted to changing technology and consumer needs, evolving from a simple shopping cart provider to a comprehensive e-commerce solution that includes web design, marketing, and analytics services. Its user-friendly platform supports a wide range of industries, enabling entrepreneurs to efficiently set up and operate their e-commerce ventures.

Contact Information

🌐 volusion.com

Categories Volusion

Last update: November 29, 2024

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