
Volusion - Reviews and experiences
Nov 2023-Mar 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
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SEO limitations
SEO limitations
App & Portal
I recently signed up for a website with Volusion for my online business, hoping to improve my SEO rankings. However, I quickly realized that there are many technical limitations to their SEO features. Firstly, they charge an extra $20 per month for SSL, which is necessary for accepting payments on your site and also helps with SEO. This added cost was quite disappointing as I felt it should have been included in the package.
Secondly, I noticed that Volusion adds "_s/123.htm" to every category page, which not only looks unprofessional but also cannot be removed. This is frustrating as it impacts the overall look and user experience of my website.
Lastly, there is no category hierarchy in the URL structure, which is essential for good SEO practices. For example, in a subcategory, you would expect the parent category to display in the URL as "website.com/Parent/Subcategory/Product". However, with Volusion, everything is jumbled up as "website.com/Product_s/123.htm", making it difficult for search engines to crawl and index my website properly.
Free policy generators
Free policy generators
App & PortalI gotta say, I was pretty let down by this company. I was hoping to find a free policy generator, so I checked out their website. I went ahead and created an account, but was totally bummed out when I found out they didn't actually offer the service they said they did. To make matters worse, when I tried to figure out how to delete my account, I was out of luck.
E-commerce platform struggles
E-commerce platform struggles
App & PortalThis e-commerce platform really needs to step up their game when it comes to basic features like Bcc-ing Trustpilot on shipping/tracking emails. It's such a pain to have to do it manually for every order, leaving us vulnerable to getting negative reviews for cancelled orders caused by fraudulent sales. It's just not user-friendly at all.
eCommerce platform user experience
eCommerce platform user experience
App & PortalThe interface on this eCommerce website is pretty clunky and confusing, eh? There's a bunch of bugs that just make everything frustrating. Seems like some features just don't work right, making simple stuff way more complicated and taking up a lot of time. Like, why should it be so hard to resize a photo thumbnail or add an image, right? With Volusion, it's just a big headache. Hopefully, now that the original founders are back in charge, they'll fix all these problems and make things better.
E-commerce shopping cart
E-commerce shopping cart
App & PortalAfter 5 years of using this e-commerce shopping cart, I am finally saying goodbye. It's been a frustrating journey with no improvements in sight. Firstly, their platform is so outdated, and it's like they don't even care to update it. I mean, come on, it's 2021! And what's up with no blog capabilities and an app marketplace that is basically non-existent? It's like they don't want their customers to succeed. Don't even get me started on their new pricing structure - it makes absolutely no sense! And why does their SEO make categories end with numbers and annoying underscores? It's like they want to sabotage our SEO efforts! Also, ever since they moved to Google, website code and site speed have gone downhill fast. Customer service is nice and tries to help, but let's be real, they don't know anything! Will Volusion ever listen to their customers? Who knows, but I doubt it.
About Volusion
Volusion is an American-based company that provides e-commerce software for online businesses. Founded in 1999 by Kevin Sproles, it has its headquarters in Austin, Texas. The company offers a cloud-based shopping cart solution and website builder for small to medium-sized retailers, allowing them to create, manage, and expand their online stores. Over the years, Volusion has adapted to changing technology and consumer needs, evolving from a simple shopping cart provider to a comprehensive e-commerce solution that includes web design, marketing, and analytics services. Its user-friendly platform supports a wide range of industries, enabling entrepreneurs to efficiently set up and operate their e-commerce ventures.
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Last update: November 29, 2024
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