TextMagic

TextMagic - Reviews and experiences

Average rating
8.4 /10
Based on 19 reviews
Nov 2023-May 2024
Star distribution
56x
48x
32x
21x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Initial purchase experience

App & Portal

My first impression was not great at all. I had to buy credits before I could even start using the service, which just made everything more complicated. When I tried to activate my number, I got a confusing error message. It told me to go to a support link, but I couldn't even click on it. The message disappeared before I could even copy it, which left me feeling frustrated and lost. This whole experience made me doubt the reliability and professionalism of the company, so I decided not to use their services at all.

Confusing rules

App & Portal

The store just doesn't get it, you know? They provided good service, but totally messed up the login codes for my employees. They really need to brush up on their understanding of the law. Not cool, man.

SMS Campaign Platform

App & Portal

The platform is really easy to use, I haven't needed any help figuring it out. Everything works well and it's simple to set up SMS campaigns. I love being able to reply to messages right from the platform. The pay-as-you-go feature is great too, it's perfect for me since I don't need a monthly subscription. I've used this platform for several clients and it's been really successful.

Good for the environment

App & Portal

This app is awesome, eh! It's great because we don't have to use paper anymore to send messages. It's really easy to use and it helps our business be more sustainable, which is awesome. We're so glad we came across it, eh!

Automation software integration

App & Portal

The software we use at work is connected smoothly with the messaging service we use. We can easily add people to send text messages through their platform. Plus, the webhook support is making our communication process much better. It's also super handy that it recognizes when we need to stop sending messages to comply with rules. We're really happy with how well Textmagic automates things and makes everything run smoothly.

Bulk SMS service for company newsletters

App & Portal

I've had a pretty good experience using this service to send out newsletters to our team. It's easy to use and lets us message everyone all at once without sharing their contact info. But I've run into some problems uploading files, even when they're small. Luckily, the customer support team has always been quick to help me out. I like that I can even text them for help. Overall, I'd definitely recommend this service for sending bulk SMS messages.

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About TextMagic

TextMagic is a business text-messaging service for sending notifications, alerts, reminders, confirmations, and SMS marketing campaigns. Established in 2001, the company provides an easy-to-use platform that enables businesses of all sizes to manage their communications with customers and employees effectively. TextMagic offers a range of features, including bulk SMS, SMS APIs for integration with other software, two-way messaging, and the ability to send messages from a computer to anywhere in the world. The company's focus is on reliability, ease of use, and customer support, aiming to streamline communication processes for businesses.

Contact Information

Salisbury House Station Road

CB1 2LA Cambridge

United Kingdom

📧 support@textmagic.com

☎ + 44 (0) 845 299 4125

🌐 textmagic.com

Categories TextMagic

Last update: November 29, 2024

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