
NordPass reviews
Featured Reviews
Spotlight: What are our customers saying?
That tipping point where it all clicked
"the process of wiping a vault and recreating the org is clumsy (who designed that flow?), so it’s not ideal for people who lose admin access, but i..."
Can't login
"Hey, so like, I couldn't get into my account, and the customer service was so bad. They made me wait for days, then filled out this form. Afte..."
Security tool
"I needed a new security tool to keep all my passwords safe, so I thought I'd give this one a shot after hearing good things about it online. O..."
Reviews (26)
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Account data reset
1 reviews
I just had to reset my account data and Ava, the customer service rep, was really helpful. She helped me right away and made the whole process so simple and easy, while also making sure my account was secure.
Detailed Ratings
Account data reset
I just had to reset my account data and Ava, the customer service rep, was really helpful. She helped me right away and made the whole process so simple and easy, while also making sure my account was secure.
Resetting account
4 reviews
So I was super stressed because I totally forgot my password and couldn't get into my account. But then, I contacted customer service and they were seriously amazing! Estrella Lopez helped me out and resolved everything really fast. Now, I'm back in my account and so relieved! Yay!
Detailed Ratings
Resetting account
So I was super stressed because I totally forgot my password and couldn't get into my account. But then, I contacted customer service and they were seriously amazing! Estrella Lopez helped me out and resolved everything really fast. Now, I'm back in my account and so relieved! Yay!
Quick payment assistance
8 reviews
Wow, I really gotta say, the help I got with my payments was amazing. Estrella Lopez totally came through and fixed the mistakes I made in no time. She walked me through everything so smoothly and with such urgency - it really made a big difference. I can't thank her enough for all her help and for getting everything sorted right away. I'm so relieved to know my refund will be coming in a few days. Huge shoutout to Estrella for her fantastic customer service!
Detailed Ratings
Quick payment assistance
Wow, I really gotta say, the help I got with my payments was amazing. Estrella Lopez totally came through and fixed the mistakes I made in no time. She walked me through everything so smoothly and with such urgency - it really made a big difference. I can't thank her enough for all her help and for getting everything sorted right away. I'm so relieved to know my refund will be coming in a few days. Huge shoutout to Estrella for her fantastic customer service!
Password Manager Purchase
16 reviews
I had a frustrating time with my password manager on my desktop so I had to reach out for some help using the chat. Luckily, Arthur was there to walk me through fixing the problem and he eventually got it sorted out. Even though I'm thankful for Arthur's help, I do kinda wish my old password manager was easier to use. Still, I'm super thankful for Arthur helping me out and stopping me from losing all my data by resetting my password manager.
Detailed Ratings
Password Manager Purchase
I had a frustrating time with my password manager on my desktop so I had to reach out for some help using the chat. Luckily, Arthur was there to walk me through fixing the problem and he eventually got it sorted out. Even though I'm thankful for Arthur's help, I do kinda wish my old password manager was easier to use. Still, I'm super thankful for Arthur helping me out and stopping me from losing all my data by resetting my password manager.
Password manager purchase
1 reviews
Eh, usually I'm not one to write reviews, but I gotta say, credit where credit's due. Had a great experience with their customer service rep who really helped me out with a pesky issue I was having with my password manager. Can't complain about that kind of support, eh?
Detailed Ratings
Password manager purchase
Eh, usually I'm not one to write reviews, but I gotta say, credit where credit's due. Had a great experience with their customer service rep who really helped me out with a pesky issue I was having with my password manager. Can't complain about that kind of support, eh?
Password manager purchase
13 reviews
The password manager I bought was so easy to set up and use. I just wanna give a big thank you to the customer service team, especially Dante Sanchez and Evelyn, for being so patient, polite, and knowledgeable in helping me out with any problems I ran into.
Detailed Ratings
Password manager purchase
The password manager I bought was so easy to set up and use. I just wanna give a big thank you to the customer service team, especially Dante Sanchez and Evelyn, for being so patient, polite, and knowledgeable in helping me out with any problems I ran into.
About NordPass
NordPass is a password management service developed by Nord Security, a leader in cybersecurity solutions best known for its NordVPN service. Launched in 2019, NordPass is designed to store, organize, and manage users' passwords securely. It ensures that sensitive information is kept in an encrypted vault, which can only be accessed by the user. NordPass helps to generate strong passwords, fill online forms, and offers secure password sharing among its features, aiming to enhance online security and simplify password management for both individuals and businesses.
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Contact Information
15th Floor Tower A, Torre de Las Americas, Punta Pacificana
Panama City
Panama
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Last update: October 17, 2025
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