
KeeperSecurity reviews
Featured Reviews
Spotlight: What are our customers saying?
Brain-fade but helped along
"I left a brain-fade and didn't write down the vault password, so the app only let me in with face unlock. I needed it after a move and because..."
Password management solution
"I've been using this password manager for some time now, and honestly, I'm pretty let down by how it's been going. The browser plugi..."
Perfect for Windows and iOS users
"Keeper has been amazing for me as someone who uses Windows and iOS. It's super handy for keeping track of all my passwords and important stuff..."
Reviews (28)
Filter Reviews
Loading reviews...
Solid app, annoying renewal stuff
1 reviews
cancelling was annoyingly clunky and there was zero reminder before the annual renewal, which felt a bit sneaky. I moved the subscription to Apple's system and that fixed it. So yeah, not perfect, billing needs work, but the app itself is reliable and I still recommend it for my daily use.
Detailed Ratings
Solid app, annoying renewal stuff
cancelling was annoyingly clunky and there was zero reminder before the annual renewal, which felt a bit sneaky. I moved the subscription to Apple's system and that fixed it. So yeah, not perfect, billing needs work, but the app itself is reliable and I still recommend it for my daily use.
Brain-fade but helped along
13 reviews
I left a brain-fade and didn't write down the vault password, so the app only let me in with face unlock. I needed it after a move and because I'd been burned before, so losing access freaked me out. Support surprised me — they replied every day, quick and patient, and offered to move my membership to a new account, though they couldn't export my saved records. I kept using face login; it actually feels convenient and secure.
Detailed Ratings
Brain-fade but helped along
I left a brain-fade and didn't write down the vault password, so the app only let me in with face unlock. I needed it after a move and because I'd been burned before, so losing access freaked me out. Support surprised me — they replied every day, quick and patient, and offered to move my membership to a new account, though they couldn't export my saved records. I kept using face login; it actually feels convenient and secure.
Quiet but pricey surprise
3 reviews
sensors stay quiet when they should, app pings are timely and the tech visit fixed a glitch. But the billing is messy — renewals quietly include a 'silver' plan so the yearly fee jumps from roughly $250 to almost $700. My bookkeeper once clicked renew and it took ages to get some money back. It's annoying, feels sneaky (yes, sneaky), but I'm relieved the system itself actually does its job.
Detailed Ratings
Quiet but pricey surprise
sensors stay quiet when they should, app pings are timely and the tech visit fixed a glitch. But the billing is messy — renewals quietly include a 'silver' plan so the yearly fee jumps from roughly $250 to almost $700. My bookkeeper once clicked renew and it took ages to get some money back. It's annoying, feels sneaky (yes, sneaky), but I'm relieved the system itself actually does its job.
Mostly good, one snag
1 reviews
having to open the vault and manually copy-paste card details feels really old-school. It almost put me off, but the rest is solid and I was actually surprised by how reliable autofill can be. If they streamline card fetching, this would be near perfect. A heads-up to others: try it, but expect that clunky step.
Detailed Ratings
Mostly good, one snag
having to open the vault and manually copy-paste card details feels really old-school. It almost put me off, but the rest is solid and I was actually surprised by how reliable autofill can be. If they streamline card fetching, this would be near perfect. A heads-up to others: try it, but expect that clunky step.
Small win, big letdown
4 reviews
I remember the moment I realized the app actually delivered. It sorted my chaotic schedule in seconds and everything just synced — phone, laptop — effortless. I first saw it in the App Store and even tipped a colleague about it. The product itself is solid. But then the subscription jumped $20 with no heads up. No email, no notice; they basically expect you to watch their site or third‑party resellers. That rubbed me the wrong way. I’ll keep using the app for a few months until my term ends, but I’m switching after that. A shame, because the tool works well and I’m a bit annoyed, but also impressed.
Detailed Ratings
Small win, big letdown
I remember the moment I realized the app actually delivered. It sorted my chaotic schedule in seconds and everything just synced — phone, laptop — effortless. I first saw it in the App Store and even tipped a colleague about it. The product itself is solid. But then the subscription jumped $20 with no heads up. No email, no notice; they basically expect you to watch their site or third‑party resellers. That rubbed me the wrong way. I’ll keep using the app for a few months until my term ends, but I’m switching after that. A shame, because the tool works well and I’m a bit annoyed, but also impressed.
Likes the product, hates the cancellation dance
1 reviews
I actually like Keeper — good feature set and it does what I need — but their cancellation flow left me annoyed enough to post about it. I signed up in early 2024 for our small team and at first it felt solid: password sharing worked, the UX was okay, and the admin tools handled accounts fine. First impression was positive, no question. Then recently I decided to stop renewing and ran into a mess. There’s no self-serve cancel button in the admin, so I had to email support. They replied saying a short phone call was “the only remaining step” to cancel, and they tried to talk me out of leaving and compare competitors. They also said they’d only actually cancel at the renewal date and would merely turn off auto-billing and delete accounts later. That felt like they were holding things until the last minute. So, pros: solid product, intuitive enough, does the job day-to-day. Cons: annoying, old-school cancellation process, feels like retention-first rather than customer-first. Not illegal-scouting or anything I can prove here, but it’s frustrating. If you plan to stick around, it’s great. If you like easy, no-hassle cancellations, be warned and double-check before you commit.
Detailed Ratings
Likes the product, hates the cancellation dance
I actually like Keeper — good feature set and it does what I need — but their cancellation flow left me annoyed enough to post about it. I signed up in early 2024 for our small team and at first it felt solid: password sharing worked, the UX was okay, and the admin tools handled accounts fine. First impression was positive, no question. Then recently I decided to stop renewing and ran into a mess. There’s no self-serve cancel button in the admin, so I had to email support. They replied saying a short phone call was “the only remaining step” to cancel, and they tried to talk me out of leaving and compare competitors. They also said they’d only actually cancel at the renewal date and would merely turn off auto-billing and delete accounts later. That felt like they were holding things until the last minute. So, pros: solid product, intuitive enough, does the job day-to-day. Cons: annoying, old-school cancellation process, feels like retention-first rather than customer-first. Not illegal-scouting or anything I can prove here, but it’s frustrating. If you plan to stick around, it’s great. If you like easy, no-hassle cancellations, be warned and double-check before you commit.
Freeware to subscription notice
22 reviews
I've been using Keeper Security for over eight years now, just the free version for my personal stuff. But recently, I got a message saying I had to switch to a paid subscription in just six days or I'd lose access to my accounts. That came outta nowhere and it's really frustrating. I've been a loyal user all this time, helping them grow, and now I feel like they don't appreciate that. They didn't even give us a heads up about this change. It's not cool how they're handling this. I've never needed help before 'cause the free version worked fine for me, but now it feels like they're forcing me into a paid plan.
Detailed Ratings
Freeware to subscription notice
I've been using Keeper Security for over eight years now, just the free version for my personal stuff. But recently, I got a message saying I had to switch to a paid subscription in just six days or I'd lose access to my accounts. That came outta nowhere and it's really frustrating. I've been a loyal user all this time, helping them grow, and now I feel like they don't appreciate that. They didn't even give us a heads up about this change. It's not cool how they're handling this. I've never needed help before 'cause the free version worked fine for me, but now it feels like they're forcing me into a paid plan.
My recent software purchase
1 reviews
I just picked up this software to help me keep my passwords safe and my accounts secure. But, dang, it's been kind of a pain to use! It keeps telling me my password is wrong when it's not, and that's messing things up for me. I was hoping it would just quietly work its magic in the background, but it's falling short in that department.
Detailed Ratings
My recent software purchase
I just picked up this software to help me keep my passwords safe and my accounts secure. But, dang, it's been kind of a pain to use! It keeps telling me my password is wrong when it's not, and that's messing things up for me. I was hoping it would just quietly work its magic in the background, but it's falling short in that department.
Password manager application review
2 reviews
I've been using the password manager app for a few years on my Mac and iPhone. The way it syncs changes between both devices right away is so handy and saves me a lot of time. Even though it's not free, I think the cost is totally worth it for the peace of mind and convenience it gives me in keeping all my passwords safe. I really like how easy it is to use and how well it works. I have no plans to switch to a different app because this one does everything I need it to do just right.
Detailed Ratings
Password manager application review
I've been using the password manager app for a few years on my Mac and iPhone. The way it syncs changes between both devices right away is so handy and saves me a lot of time. Even though it's not free, I think the cost is totally worth it for the peace of mind and convenience it gives me in keeping all my passwords safe. I really like how easy it is to use and how well it works. I have no plans to switch to a different app because this one does everything I need it to do just right.
Transition from Lastpass
1 reviews
I just switched from Lastpass to a new password manager because of the security incident. I did a lot of research and chose Keeper. Moving all my data over was a bit of a process, but everything worked out in the end. I did have a problem with some records and autofill not working properly, but the support team was awesome and helped me fix it over the phone. Their dedication to customer service really stood out to me. I definitely suggest giving Keeper a try as a trustworthy password manager.
Detailed Ratings
Transition from Lastpass
I just switched from Lastpass to a new password manager because of the security incident. I did a lot of research and chose Keeper. Moving all my data over was a bit of a process, but everything worked out in the end. I did have a problem with some records and autofill not working properly, but the support team was awesome and helped me fix it over the phone. Their dedication to customer service really stood out to me. I definitely suggest giving Keeper a try as a trustworthy password manager.
Business security platform
10 reviews
I've been using this business security platform for a while now and I really like how easy it is to use. It's great for sharing with my colleagues and makes working together a lot smoother. Whenever I've had questions or problems, the customer service team has been really helpful and quick to respond. I definitely think this platform is worth checking out if you want to improve your cyber security.
Detailed Ratings
Business security platform
I've been using this business security platform for a while now and I really like how easy it is to use. It's great for sharing with my colleagues and makes working together a lot smoother. Whenever I've had questions or problems, the customer service team has been really helpful and quick to respond. I definitely think this platform is worth checking out if you want to improve your cyber security.
Password management solution
3 reviews
I've been using this password manager for some time now, and honestly, I'm pretty let down by how it's been going. The browser plugins are not great at all, so I had to turn them all off. The mobile app is awkward to use, always making wrong guesses and having slow network connections. On top of that, they never seem to fix the bugs, like the desktop app randomly popping up. If it wasn't for my company's rules, I would have totally switched to 1password, which is way better and easier to use.
Detailed Ratings
Password management solution
I've been using this password manager for some time now, and honestly, I'm pretty let down by how it's been going. The browser plugins are not great at all, so I had to turn them all off. The mobile app is awkward to use, always making wrong guesses and having slow network connections. On top of that, they never seem to fix the bugs, like the desktop app randomly popping up. If it wasn't for my company's rules, I would have totally switched to 1password, which is way better and easier to use.
Secure login options
1 reviews
I've been a customer for a while now, and I've given feedback to the company about needing better login options like authenticator apps or two-factor authentication. But every time I bring it up, I just get a generic response saying they'll tell the tech team. It's pretty frustrating that my concerns keep getting ignored, and it makes me think they're not taking security seriously. Some of us aren't comfortable putting our biometric data online, so having no other login options makes the whole service seem behind the times. If I had the chance, I'd look into other companies that listen to users and prioritize security.
Detailed Ratings
Secure login options
I've been a customer for a while now, and I've given feedback to the company about needing better login options like authenticator apps or two-factor authentication. But every time I bring it up, I just get a generic response saying they'll tell the tech team. It's pretty frustrating that my concerns keep getting ignored, and it makes me think they're not taking security seriously. Some of us aren't comfortable putting our biometric data online, so having no other login options makes the whole service seem behind the times. If I had the chance, I'd look into other companies that listen to users and prioritize security.
Great password manager
4 reviews
My experience with this password manager has been awesome. The prices are super reasonable, at only $3 a month, which is a great deal. The user interface is really user-friendly, so it's easy to get around. I was pleasantly surprised by all the great features this password manager has. There are lots of handy quality of life features that are easy to set up and use. Overall, I definitely recommend this password manager to anyone who wants to keep their info safe and easily accessible.
Detailed Ratings
Great password manager
My experience with this password manager has been awesome. The prices are super reasonable, at only $3 a month, which is a great deal. The user interface is really user-friendly, so it's easy to get around. I was pleasantly surprised by all the great features this password manager has. There are lots of handy quality of life features that are easy to set up and use. Overall, I definitely recommend this password manager to anyone who wants to keep their info safe and easily accessible.
Password manager
6 reviews
Man, let me tell you, this password manager is amazing! It keeps all my passwords safe and secure, and it's really easy to use. I love being able to access all my passwords in one spot without having to remember them all. The price is totally reasonable for everything it offers, and I would absolutely suggest it to all my buddies. It's essential for anyone who cares about their online security.
Detailed Ratings
Password manager
Man, let me tell you, this password manager is amazing! It keeps all my passwords safe and secure, and it's really easy to use. I love being able to access all my passwords in one spot without having to remember them all. The price is totally reasonable for everything it offers, and I would absolutely suggest it to all my buddies. It's essential for anyone who cares about their online security.
Easy security solution
6 reviews
Remembering passwords is the worst, eh? Especially as I get older, it's such a pain. But ever since I started using this program (name), my life has been way easier. I can sign in to all my accounts without having to remember a million passwords. That being said, I do think some of the extra features that need extra payment should just be included in the upfront cost.
Detailed Ratings
Easy security solution
Remembering passwords is the worst, eh? Especially as I get older, it's such a pain. But ever since I started using this program (name), my life has been way easier. I can sign in to all my accounts without having to remember a million passwords. That being said, I do think some of the extra features that need extra payment should just be included in the upfront cost.
App functionality
9 reviews
The app has a lot of potential but it's annoying to use in some important ways. First off, when you're looking for a file, you have to give the exact info or the search engine won't help you out. It won't give you any suggestions or other options, so the search ends up taking forever. Also, those pop-up bubbles that ask if you want to save something disappear way too fast, so you end up missing chances to keep your data safe. On top of that, sometimes Keeper doesn't link to the sites I need, even though I've already saved the login info. It's confusing and makes things more complicated than they need to be, so the whole experience isn't so great. Plus, you need to really learn how to use the software to get the hang of it, which might put off new users from using all its cool features.
Detailed Ratings
App functionality
The app has a lot of potential but it's annoying to use in some important ways. First off, when you're looking for a file, you have to give the exact info or the search engine won't help you out. It won't give you any suggestions or other options, so the search ends up taking forever. Also, those pop-up bubbles that ask if you want to save something disappear way too fast, so you end up missing chances to keep your data safe. On top of that, sometimes Keeper doesn't link to the sites I need, even though I've already saved the login info. It's confusing and makes things more complicated than they need to be, so the whole experience isn't so great. Plus, you need to really learn how to use the software to get the hang of it, which might put off new users from using all its cool features.
Good user interface
23 reviews
I really dig the user interface! The iOS app is wicked cool and so easy to navigate. Honestly, I find the app works loads better than the browser extension. I'm not a fan of using the browser extension on Safari, it's just too frustrating so I usually just end up turning it off and resorting to copy/paste instead.
Detailed Ratings
Good user interface
I really dig the user interface! The iOS app is wicked cool and so easy to navigate. Honestly, I find the app works loads better than the browser extension. I'm not a fan of using the browser extension on Safari, it's just too frustrating so I usually just end up turning it off and resorting to copy/paste instead.
Password manager, multi-device access, sharing feature
1 reviews
I've been using a password manager for a few years now, at home and at work. It's super handy to have all my secure info accessible on all my devices. One of my favorite things is being able to easily share my Keeper entries with my family and friends. It just gives me extra peace of mind knowing they have that extra layer of security too. I really wish I had found this product sooner because it has made my online security so much easier.
Detailed Ratings
Password manager, multi-device access, sharing feature
I've been using a password manager for a few years now, at home and at work. It's super handy to have all my secure info accessible on all my devices. One of my favorite things is being able to easily share my Keeper entries with my family and friends. It just gives me extra peace of mind knowing they have that extra layer of security too. I really wish I had found this product sooner because it has made my online security so much easier.
Password manager purchase
26 reviews
The password manager I bought is pretty easy to figure out and use. I like that I can get into it on different devices without always having to type in a password, thanks to stuff like thumbprint or face recognition. But one problem I came across is that I used my email as my username when I set it up. Now I want to switch to a different email as my username, but I can't seem to change it. I'd feel better if I could cut ties with my old email for safety reasons.
Detailed Ratings
Password manager purchase
The password manager I bought is pretty easy to figure out and use. I like that I can get into it on different devices without always having to type in a password, thanks to stuff like thumbprint or face recognition. But one problem I came across is that I used my email as my username when I set it up. Now I want to switch to a different email as my username, but I can't seem to change it. I'd feel better if I could cut ties with my old email for safety reasons.
About KeeperSecurity
KeeperSecurity, Inc. is a cybersecurity company specializing in password management and secure digital vault software. The company was founded in 2011 by Darren Guccione and Craig Lurey, with the aim of providing individuals and businesses with a secure platform to manage their passwords and sensitive digital information. KeeperSecurity’s solutions help to protect users from cyber threats by enabling the generation of strong, unique passwords and securely storing them, along with other sensitive information such as private keys, documents, and digital certificates, in an encrypted digital vault. The company’s products are designed for a wide range of users, from individual consumers to large enterprises, offering features such as breach monitoring, secure file storage, and identity protection. Over the years, KeeperSecurity has grown to serve millions of users worldwide, becoming a recognized name in the cybersecurity industry.
🌟 How did KeeperSecurity shine for you?
Contact Information
Categories KeeperSecurity
Others also viewed
Page Statistics
Last update: October 16, 2025
Comments
Be the first with a response!