Mobvoi - Reviews and experiences

I just bought a smartwatch from y'all and I gotta say, I'm super disappointed with the product and service I got. So, after only three months of wearing it, I found out that water got inside the watch while I was showering, wrecking it completely. And when I tried to get a warranty replacement from customer service, they told me that using it in the shower wasn't recommended, even though it's supposed to be water resistant up to 5 ATM. Like, what's up with that? It's totally not cool.

We bought 20 watches from them in bulk and boy, was it a disaster. More than half of them came back within a year because of problems. We tried to show the company proof with videos and reports, but they took forever to help us out. And when they finally did, they said the warranty was up. Dealing with this company has been a real pain, so we suggest everyone steer clear to save themselves the trouble of losing money and customers.

I just bought this smartwatch that was supposed to be waterproof. But guess what? It got messed up when it got wet. So, I contacted the company to see if they could fix it, but they said the warranty was up and they don't even do paid repairs. Their solution? Buy a whole new watch from them. I felt so let down and deceived by all those claims about the watch.