AWeber

AWeber - Reviews and experiences

Average rating
7.0 /10
Based on 26 reviews
Oct 2023-May 2024
Star distribution
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48x
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Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (26)

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Account closure without warning

Complaints

Their customer service is just terrible, eh? They went ahead and closed my account without even giving me an explanation or taking the time to look into the facts. Honestly, it was the worst experience I've ever had with a company, no doubt about it.

Email marketing software purchase

Communication

My experience dealing with the customer service at this email marketing software company has been top-notch, you know? The folks on the support team, like Andrew and Jordan, really knew their stuff and were super helpful in resolving my issues and giving me some great advice. The quick response times and easy communication made it a breeze to get things sorted out.<br>Not only was the customer support fantastic, but I also found the platform itself to be really user-friendly and easy to get the hang of. Even though I'm new to email marketing, I was able to understand the tools and concepts right away because the software is designed so intuitively.<br>All in all, my experience with this company has been amazing, and I'm really appreciative of the fantastic service that the team provided.

Got banned for no reason

Complaints

That was the worst experience ever, eh? I signed up, and bam, right away I got banned with no explanation. I didn't even do anything wrong, like what's up with that? It feels like they just ban people for no good reason. The customer service was so rude, eh, they didn't even give me any helpful info. Good thing there are other options out there, eh?

Email marketing tool

Service

I've been using this email marketing tool since way back in 2007, and I gotta say, it's been keeping me pretty darn happy ever since. Right from the get-go, I was blown away by the level of support they offered. The customer service crew has never let me down - whenever I hit a snag, they've been there to lend a hand. Having a real live person there to walk me through any tech issues is a total lifesaver for me as a business owner. I've gotta give props to this service for keeping up the good work and staying reliable all these years.

Email marketing platform

Quality

I've been using this email marketing platform for about a year now and I have to say, I'm really impressed. The process of moving everything over was so easy, and the interface is super user-friendly. The segmentation and automation tools are top-notch and have made my campaigns run much smoother. They keep adding new AI features which is cool. It links up perfectly with my website and other tools I use. Plus, the pricing is reasonable and worth every penny for what you get. Overall, I'm really happy I chose to go with this platform.

Efficient email marketing service

Price

I've been using this service for a while now and I gotta say, I'm pretty happy with how it all goes down. The live chat on their site is a game-changer, making it super easy to get help whenever I need it. But I did run into a problem with getting charged for emails I unsubscribed from and having one of my email uploads rejected, which was kind of a letdown. Despite those hiccups, I still think their service is reliable and definitely better than some of the big names out there in the industry.

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About AWeber

AWeber is a digital marketing company specializing in email marketing services for small businesses. Founded in 1998 by Tom Kulzer, the company provides solutions for managing email lists, automating marketing campaigns, and engaging subscribers effectively. AWeber offers tools to create customized emails, newsletters, and autoresponders, aiming to help businesses connect with their audience and grow their reach. Based in Chalfont, Pennsylvania, AWeber has established itself as a pioneer in the email marketing industry, continually evolving to offer advanced features and integrations that cater to the needs of its diverse clientele.

Contact Information

4275 County Line Rd #20 PMB 186

18914 Chalfont

United States

📧 help@aweber.com

☎ (877) 293-2371

🌐 aweber.com

Last update: November 29, 2024

Website (Partner link)

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