AWeber

AWeber reviews

26 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
46%
Would buy here again
Ordering
7.4
Service
7.0
Pricing
6.4
Delivery
6.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Email marketing service

9.5

"Using online trouble tickets with other companies can sometimes be a bit of a pain because you end up going back and forth with representatives who..."

Critical

Small marketing agency client suspension

3.0

"I had a really bad experience with this company as a small marketing agency. One of my clients got suspended just because they were suspected of bu..."

Most Voted

Got banned for no reason

6.0

"That was the worst experience ever, eh? I signed up, and bam, right away I got banned with no explanation. I didn't even do anything wrong, li..."

Reviews (26)

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Account closure without warning

F

32 reviews

6.0
Overall Rating
Would buy here again
No

Their customer service is just terrible, eh? They went ahead and closed my account without even giving me an explanation or taking the time to look into the facts. Honestly, it was the worst experience I've ever had with a company, no doubt about it.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Email marketing software purchase

G

3 reviews

9.5
Overall Rating
Would buy here again
Yes

My experience dealing with the customer service at this email marketing software company has been top-notch, you know? The folks on the support team, like Andrew and Jordan, really knew their stuff and were super helpful in resolving my issues and giving me some great advice. The quick response times and easy communication made it a breeze to get things sorted out.<br>Not only was the customer support fantastic, but I also found the platform itself to be really user-friendly and easy to get the hang of. Even though I'm new to email marketing, I was able to understand the tools and concepts right away because the software is designed so intuitively.<br>All in all, my experience with this company has been amazing, and I'm really appreciative of the fantastic service that the team provided.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Got banned for no reason

W

1 reviews

6.0
Overall Rating
Would buy here again
No

That was the worst experience ever, eh? I signed up, and bam, right away I got banned with no explanation. I didn't even do anything wrong, like what's up with that? It feels like they just ban people for no good reason. The customer service was so rude, eh, they didn't even give me any helpful info. Good thing there are other options out there, eh?

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Email marketing tool

B

30 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been using this email marketing tool since way back in 2007, and I gotta say, it's been keeping me pretty darn happy ever since. Right from the get-go, I was blown away by the level of support they offered. The customer service crew has never let me down - whenever I hit a snag, they've been there to lend a hand. Having a real live person there to walk me through any tech issues is a total lifesaver for me as a business owner. I've gotta give props to this service for keeping up the good work and staying reliable all these years.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Email marketing platform

N

8 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been using this email marketing platform for about a year now and I have to say, I'm really impressed. The process of moving everything over was so easy, and the interface is super user-friendly. The segmentation and automation tools are top-notch and have made my campaigns run much smoother. They keep adding new AI features which is cool. It links up perfectly with my website and other tools I use. Plus, the pricing is reasonable and worth every penny for what you get. Overall, I'm really happy I chose to go with this platform.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Efficient email marketing service

C

1 reviews

7.5
Overall Rating
Would buy here again
Yes

I've been using this service for a while now and I gotta say, I'm pretty happy with how it all goes down. The live chat on their site is a game-changer, making it super easy to get help whenever I need it. But I did run into a problem with getting charged for emails I unsubscribed from and having one of my email uploads rejected, which was kind of a letdown. Despite those hiccups, I still think their service is reliable and definitely better than some of the big names out there in the industry.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
8.0

Do you already have an account?

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About AWeber

AWeber is a digital marketing company specializing in email marketing services for small businesses. Founded in 1998 by Tom Kulzer, the company provides solutions for managing email lists, automating marketing campaigns, and engaging subscribers effectively. AWeber offers tools to create customized emails, newsletters, and autoresponders, aiming to help businesses connect with their audience and grow their reach. Based in Chalfont, Pennsylvania, AWeber has established itself as a pioneer in the email marketing industry, continually evolving to offer advanced features and integrations that cater to the needs of its diverse clientele.

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Contact Information

1100 Manor Drive

18914 Chalfont

United States

📧 help@aweber.com

☎ (877) 293-2371

🌐 aweber.com

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Last update: November 29, 2024

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