T. Streich

I got a 906 etching press a few months ago and it's been pretty good for what I need it for. But, I ran into an issue where the blankets kept pulling to one side after a few uses, and that got pretty annoying. I tried messing with the tension to fix it, but I ended up messing up a screw in the process. Luckily, I got in touch with a customer service rep named Tana this morning and she was super helpful. Tana quickly sent me a return label and even set it up so I could get a new press before sending back the damaged one. I was really impressed with the customer service and I'm grateful for Tana's fast help.

I just bought a new backpack and I gotta say, I'm super impressed with how good it is. The zippers are strong and work really well, and the seams are done so well that I can tell it's gonna last a long time. It's a really well-made, high-quality product that I'm happy to have.