All reviews of T. O'Conner
Review about: Iberia Express
Refund process
Dealing with Iberia Express has been a total nightmare, especially when it comes to getting a refund. Their customer service is pretty much non-existent and their website is a disaster. I've lost count of how many times I've tried to get a refund, only for the forms to crash or not go through properly. It feels like they're purposely making it hard to get your money back. The lack of communication and help from them is just not cool. We deserve better treatment as paying customers. My advice to anyone thinking of booking with this airline: think twice and go with another one. Trust me, the stress just isn't worth it.